Shop Supervisor

Northern Ireland Hospice is on the lookout for a vibrant and dynamic individual to join our team as a Shop Supervisor

**The Role**
Join our dynamic team at Northern Ireland Hospice and embark on an exciting journey as a Sales and Customer Service Champion As a self-starter, you'll dive into the heart of our mission, prioritising the demands of the role to optimise sales and revenue generation.

Your exceptional communication skills and dedication to outstanding customer service will set the stage for a warm and welcoming experience for both customers and volunteers. At Northern Ireland Hospice, we're not just about transactions; we're about creating meaningful connections and fostering a supportive community.

Get ready to thrive in a bustling environment where no two days are the same. From managing stock and donations to serving a diverse array of customers, your resilience and boundless energy will be key to success. And with 24 shops across Northern Ireland, you'll be at the forefront of supporting our crucial mission of providing specialist care to those in need.

But that's not all As part of our team, you'll enjoy a competitive salary of £11.44ph, along with a range of benefits including 35 days of annual leave inclusive of bank and public holidays (pro rata). Plus, we prioritise your wellbeing with access to a staff wellbeing and employee assistance program, as well as occupational sick pay.

At Northern Ireland Hospice, we're committed to your growth and development. With opportunities for training and learning, you'll not only excel in your role but also make a meaningful impact on the lives of others.

**Salary**:
£22,480 per annum pro rata

**Contract**:
Temporary

**Location**:
Ballyclare

**Hours**:
22.5 hrs (3 days, Monday-Saturday)

**Essential Criteria**
- Retail experience to include stock control, rotation and merchandising, excellent customer service.
- Have good numeracy, literacy, and basic IT skills

**In return you will receive**
- 25 days annual leave (pro-rata)
- 10 Bank Holidays (pro-rata)
- Staff wellbeing and employee assistance programme
- Occupational Sick Pay
- A commitment to development of staff through training and learning opportunities

**For further details, kindly review the Job Description and Specification. Should you have any queries, please do not hesitate to reach out to a member of our People & Organisational Development Team at 02890 781836.