Helpdesk Support Specialist

2 days ago


Ballyclare, United Kingdom Brook Street UK Full time
Job Title: Service Desk Administrator

About the Company: Brook Street UK is a leading recruitment agency that specializes in temporary and permanent staffing solutions. We pride ourselves on building long-term relationships with our clients and candidates.

Job Description:

The successful candidate will be responsible for providing top-notch customer service, managing service schedules, and maintaining databases. Key responsibilities include:
* Greeting customers in a courteous manner and interpreting their requirements
* Generating, amending, and updating service schedules and sending reminders
* Vehicle and customer database management
* Identifying and resolving customer queries in a timely and professional manner


Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Proficiency in Microsoft Office applications

Salary: £28,000 per annum (negotiable based on experience).

  • Ballyclare, United Kingdom Woodside Logistics Group Full time

    Job Title: IT Service Delivery Manager - Technical ExpertThis is a challenging role that requires an experienced professional to lead the delivery of IT services. The ideal candidate will have a broad technical knowledge and experience in managing IT helpdesk and service desk operations.The successful applicant will be responsible for overseeing the...


  • Ballyclare, United Kingdom Woodside Logistics Group Full time

    Job Overview: Head of IT InfrastructureWe are seeking an experienced Head of IT Infrastructure to lead our IT services team. The successful candidate will have a broad technical knowledge and experience in managing IT helpdesk and service desk operations.The key responsibilities of this role include overseeing the end-to-end delivery of IT services, managing...


  • Ballyclare, United Kingdom Woodside Logistics Group Full time

    Job Description: Operations Manager for IT ServicesWe are seeking an experienced Operations Manager to lead our IT services team. The successful candidate will have a broad technical knowledge and experience in managing IT helpdesk and service desk operations.The key responsibilities of this role include overseeing the end-to-end delivery of IT services,...


  • Ballyclare, United Kingdom Brook Street Recruitment Full time

    Job Title: Help Desk Support SpecialistAt Brook Street Recruitment, we are currently seeking a highly skilled and experienced Help Desk Support Specialist to join our team in Ballyclare. This is a full-time and permanent role that requires exceptional communication skills, problem-solving abilities, and a passion for delivering excellent customer service.The...


  • Ballyclare, United Kingdom Woodside Logistics Group Full time

    At Woodside Logistics Group, we are seeking an experienced IT Service Delivery Manager to lead our Technology Support Operations team. As a key member of our IT Department, you will be responsible for overseeing the end-to-end delivery of IT services, managing and coordinating all sections of the IT helpdesk and service desk, and driving support call...


  • Ballyclare, United Kingdom Woodside Logistics Group Full time

    Job description Job Title: IT Service Delivery Manager Responsible to:Head of IT Location: Ballynure Shift pattern: Mon - Fri, 09.00 -17.30 Job Summary The ideal person for this role will have a broad technical knowledge and IT Help desk / Service desk management experience.This role will be based in our Ballynure head office from where IT services are...


  • Ballyclare, United Kingdom Brook Street Recruitment Full time

    Brook Street Recruitment is seeking an experienced Service Desk Administrator to join our team in Ballyclare. As the face of our organization, you will provide exceptional customer service and support.To succeed in this role, you will need to have excellent communication skills, both written and verbal, and be proficient in Microsoft Suite. You will also...

  • Support Worker

    6 months ago


    Ballyclare, United Kingdom Newcross Healthcare Solutions Full time

    **Help someone live their life to the fullest as a Support Worker** **_ We are excited to have recently launched in Northern Ireland and we are looking for compassionate care workers like you to join our team of 20,000 care workers across the UK._** Join Newcross Healthcare and make a difference as a compassionate and reliable Support Worker. Help...


  • Ballyclare, United Kingdom Domestic Care Full time

    Job DescriptionWe are seeking a highly motivated and caring individual to join our team as a Community Care Assistant. As a key member of our team, you will be responsible for providing high-quality care and support to vulnerable adults in their own homes.The successful candidate will have the ability to work independently and as part of a team, with...


  • Ballyclare, United Kingdom Black Fox Solutions Full time

    Job SummaryWe are delighted to be working with Black Fox Solutions to recruit for their new Business Development Marketing Specialist role.About the RoleThis is an exciting opportunity where you will design and implement the company's marketing strategy, aligning efforts with business objectives across digital, social media, email, content marketing, and...


  • Ballyclare, United Kingdom VickerStock Full time

    Job Title: Health and Safety Compliance SpecialistAre you a motivated individual with a passion for ensuring a safe working environment? Do you have experience in implementing and maintaining Quality, Health, and Safety (QHSE) standards?Vickerstock is working in partnership with a logistics firm to find an exceptional QHSE Compliance Specialist. This role...


  • Ballyclare, United Kingdom Brook Street Full time

    Service Desk AdministratorWe are seeking a highly organized and effective Service Desk Administrator to join our team in a location near you.The successful candidate will be the first point of contact for customers, providing excellent communication skills and interpreting their requirements.A Day in the Life:Generating, amending and updating service...


  • Ballyclare, United Kingdom Woodside Logistics Group Full time

    Job SummaryWoodside Logistics Group, a leading logistics provider in the UK & Ireland, is seeking a Payroll Assistant to join its fast-paced finance department. The successful candidate will be responsible for providing accurate and efficient payroll processing as part of a team processing high-volume weekly payrolls.The role involves collecting and...


  • Ballyclare, United Kingdom Black Fox Solutions Full time

    The role of Service Administrator Lead is available at a commercial vehicles company based in Ballyclare.This permanent position involves working on a shift pattern that includes evenings and weekends, with a 47-hour contract. The shifts will be Monday to Thursday (8am-9pm), Friday (8am-6pm), and every other Saturday (8am-2pm).Key responsibilities include...


  • Ballyclare, United Kingdom Brook Street Recruitment Full time

    We are seeking a highly skilled Service Desk Administrator to join our team in Ballyclare. As the first point of contact for customers, you will be responsible for providing exceptional customer service and support.The successful candidate will have excellent communication skills, both written and verbal, and be proficient in Microsoft Suite. They will also...


  • Ballyclare, United Kingdom Brook Street UK Careers Full time

    We are seeking a Help Desk Operations Specialist to join our team at Brook Street UK Careers. The successful candidate will be responsible for providing exceptional customer service and support to our clients in Ballyclare.As the first point of contact, you will be greeting customers in a courteous manner and interpreting their requirements. You will also be...


  • Ballyclare, United Kingdom VANRATH Full time

    Job Title: Automotive Service ProfessionalCompany Overview: VANRATH has formed a strategic partnership with a leading Commercial Vehicle Dealership in Northern Ireland to recruit a Service Advisor. This exciting opportunity offers an experienced individual a chance to join a prestigious company with numerous avenues for professional growth.Salary: A highly...


  • Ballyclare, United Kingdom VANRATH Full time

    **Job Overview:**VANRATH is partnering with a leading Commercial Vehicle Dealership in Northern Ireland to recruit an experienced Service Advisor.This is an excellent opportunity for professionals to join a well-established organization, offering multiple career progression paths. The role is based in Ballyclare and comes with a fully negotiable salary, plus...


  • Ballyclare, United Kingdom Woodside Logistics Group Full time

    Job Summary">We are seeking a highly skilled Logistics Planning Specialist to join our Traffic team at Woodside Logistics Group. The ideal candidate will have experience in transportation operations and a strong understanding of logistics planning principles.">Key Responsibilities">">Planning and co-ordinating the movement of vehicles throughout the U.K. and...


  • Ballyclare, United Kingdom VANRATH Full time

    As a Customer Service Advisor at VANRATH's partner dealership, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of the business. With a competitive salary, up to £35,000 per annum, depending on experience, and a fantastic benefits package, this is an exciting opportunity for anyone looking to take...