IT Service Delivery Manager
1 day ago
This is a challenging role that requires an experienced professional to lead the delivery of IT services. The ideal candidate will have a broad technical knowledge and experience in managing IT helpdesk and service desk operations.
The successful applicant will be responsible for overseeing the end-to-end delivery of IT services, managing and coordinating all sections of the IT helpdesk and service desk, and driving support call quality and timely response to all support calls logged.
This role offers a competitive salary of £40,000 per annum, 33 days holiday per year, fully funded health plan, long service recognition, cycle to work scheme, and opportunities for personal development.
Key Responsibilities:
- Oversee the end-to-end delivery of IT services.
- Manage and coordinate all sections of the IT helpdesk and service desk.
- Drive support call quality and ensure timely response to all support calls logged.
Requirements:
- A minimum of 2 years management experience.
- Experience managing IT team while driving continuous improvement.
- Excellent communication and customer service skills both written and verbal.
-
It Service Delivery Manager
3 weeks ago
Ballyclare, United Kingdom Woodside Logistics Group Full timeJob description Job Title: IT Service Delivery Manager Responsible to:Head of IT Location: Ballynure Shift pattern: Mon - Fri, 09.00 -17.30 Job Summary The ideal person for this role will have a broad technical knowledge and IT Help desk / Service desk management experience.This role will be based in our Ballynure head office from where IT services are...
-
IT Service Delivery Manager Leader
5 hours ago
Ballyclare, United Kingdom Woodside Logistics Group Full timeAt Woodside Logistics Group, we are seeking an experienced IT Service Delivery Manager to lead our Technology Support Operations team. As a key member of our IT Department, you will be responsible for overseeing the end-to-end delivery of IT services, managing and coordinating all sections of the IT helpdesk and service desk, and driving support call...
-
Operations Manager for IT Services
1 day ago
Ballyclare, United Kingdom Woodside Logistics Group Full timeJob Description: Operations Manager for IT ServicesWe are seeking an experienced Operations Manager to lead our IT services team. The successful candidate will have a broad technical knowledge and experience in managing IT helpdesk and service desk operations.The key responsibilities of this role include overseeing the end-to-end delivery of IT services,...
-
Customer Delivery Driver
5 months ago
Ballyclare, United Kingdom Asda Stores Ltd Full timeJob Title Customer Delivery Driver Location Ballyclare Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Afternoons Hours per Week 30 Pay Rate £12.04 Category Retail Hourly Colleagues, Sales Staff Closing Date 29 July 2024 About the Role Our operation runs 24 hours per...
-
Service Advisor
6 months ago
Ballyclare, United Kingdom Dennison Commercials Full timeDennison Commercials Ltd is the sole Volvo Truck & Bus dealer and the leading provider of heavy commercial vehicles in Northern Ireland. We are currently recruiting a Customer Service Advisor to join the team at our Ballyclare Dealerpoint. **Hours of Work** This position will be based at our Main Ballyclare Depot and will be a 47 hour work week, with...
-
Service Advisor
6 months ago
Ballyclare, United Kingdom Dennison Commercials Full timeDennison Commercials Ltd is the sole Volvo Truck & Bus dealer and the leading provider of heavy commercial vehicles in Northern Ireland. We are currently recruiting a Customer Service Advisor to join the team at our Ballyclare Dealerpoint. **Hours of Work** This position will be based at our Main Ballyclare Depot and will be a 47 hour work week, with...
-
Service Advisor
6 months ago
Ballyclare, United Kingdom Dennison Commercials Full timeDennison Commercials Ltd is the sole Volvo Truck & Bus dealer and the leading provider of heavy commercial vehicles in Northern Ireland. We are currently recruiting a Customer Service Advisor to join the team at our Ballyclare Dealerpoint. **Hours of Work** This position will be based at our Main Ballyclare Depot and will be a 47 hour work week, with...
-
Service Desk Administrator
1 week ago
Ballyclare, United Kingdom Brook Street Recruitment Full timeBrook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk Administrator Key Duties & Responsibilities * Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements * Generating, amending and updating service schedules and sending reminders *...
-
Service Desk Administrator
4 weeks ago
Ballyclare, United Kingdom Brook Street Recruitment Full timeBrook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk Administrator Key Duties & Responsibilities * Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements * Generating, amending and updating service schedules and sending reminders *...
-
Delivery Driver
2 days ago
Ballyclare, United Kingdom Evri Couriers Full timeDelivery Drivers Needed – It’s Not Too Late to Earn Cash for Christmas! \*\** The countdown to Christmas is still *ON*, and there’s still plenty of time to join us and earn some extra cash for the festive season working in the same local area on a regular round! We’ve still got loads of parcels to deliver across the country, and as a self-employed...
-
Service Desk Management Director
4 weeks ago
Ballyclare, United Kingdom Woodside Logistics Group Full timeAs a Service Desk Management Director, you will be responsible for leading our IT service desk team and driving exceptional customer experiences.Role OverviewThis is a leadership role that requires strong technical skills, excellent communication abilities, and a passion for delivering high-quality IT services.Main responsibilities include:Leadership of IT...
-
Customer Service Assistant
1 week ago
Ballyclare, United Kingdom Brook Street Full timeAbout Us: Brook Street Recruitment is a leading recruitment agency specialising in temporary and permanent placements across various industries. Our team of expert recruiters works closely with clients to understand their staffing needs and provides tailored solutions to meet their requirements.Job Title: Customer Service AssistantWe are currently seeking a...
-
Commercial Vehicle Service Coordinator
2 days ago
Ballyclare, United Kingdom VANRATH Full time**About the Role:**The successful candidate will serve as the primary point of contact for customers, providing exceptional service and ensuring seamless communication throughout the service process.The ideal candidate will possess prior experience in a similar position, with a proven track record of delivering high levels of customer...
-
Service Desk Administrator
4 weeks ago
Ballyclare, United Kingdom CV-Library Full timeBrook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk Administrator Key Duties & Responsibilities * Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements * Generating, amending and updating service schedules and sending...
-
Service Desk Administrator
3 weeks ago
Ballyclare, United Kingdom Brook Street Full timeBrook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk Administrator Key Duties & Responsibilities * Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements * Generating, amending and updating service schedules and sending...
-
Service Desk Administrator
4 weeks ago
ballyclare, United Kingdom Brook Street UK Full timeBrook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk AdministratorKey Duties & Responsibilities * Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements * Generating, amending and updating service schedules and sending reminders *...
-
Service Advisor
1 week ago
Ballyclare, United Kingdom Vanrath Full timeVANRATH have partnered with one of Northern Ireland's most established Commercial Vehicle Dealerships.The organisation is recruiting a Service Advisor position.This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.Permanent role.Place of work is Ballyclare Salary Fully Negotiable...
-
Service Advisor
3 weeks ago
Ballyclare, United Kingdom Vanrath Full timeVANRATH have partnered with one of Northern Ireland's most established Commercial Vehicle Dealerships.The organisation is recruiting a Service Advisor position.This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.Permanent role.Place of work is Ballyclare Salary Fully Negotiable...
-
Service Advisor
4 weeks ago
Ballyclare, United Kingdom Dennison Commercials Full timeJob DescriptionDennison Commercials Ltd is the sole Volvo Truck & Bus dealer and the leading provider of heavy commercial vehicles in Northern Ireland. We are currently recruiting a Customer Service Advisor to join the team at our Ballyclare Dealerpoint. Hours of WorkThis position will be based at our Main Ballyclare Depot and will be a 47 hour work week,...
-
Service Advisor
1 day ago
Ballyclare, United Kingdom VANRATH Full timeCustomer Service AdvisorVANRATH have partnered with one of Northern Ireland's leading Commercial Vehicle Dealerships. This is an exciting opportunity to join a well-established organisation as a Customer Service Advisor. The ideal candidate will have previous experience within a similar position and be able to demonstrate high levels of customer...