Commercial Vehicle Service Coordinator

4 days ago


Ballyclare, United Kingdom VANRATH Full time

**About the Role:**

The successful candidate will serve as the primary point of contact for customers, providing exceptional service and ensuring seamless communication throughout the service process.

The ideal candidate will possess prior experience in a similar position, with a proven track record of delivering high levels of customer satisfaction.

Responsibilities:

  • Generate, amend, and update service schedules, sending timely reminders to customers.
  • Manage and maintain accurate vehicle and customer databases.
  • Process and close workshop job cards, assisting with invoicing and ensuring efficient workflow.
  • Liaise with the Workshop Foreman to optimize job planning, ensuring maximum efficiency and profitability.
  • Contact customers regarding additional work requirements, providing accurate quotations and explaining completed tasks upon collection/delivery.

Skills and Qualifications:

  • Prior experience in a similar position, demonstrating high levels of customer satisfaction.
  • Excellent organizational and time management skills.
  • A valid UK driving license.

Salary and Benefits:

The salary for this role is fully negotiable, estimated at £35,000 - £45,000 per annum, depending on experience. The role also comes with a fantastic benefits package, including a company pension scheme.



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