Customer Service Agent
3 days ago
Brook Street Recruitment is seeking an experienced Service Desk Administrator to join our team in Ballyclare. As the face of our organization, you will provide exceptional customer service and support.
To succeed in this role, you will need to have excellent communication skills, both written and verbal, and be proficient in Microsoft Suite. You will also have a strong understanding of IT systems and processes.
Responsibilities:
- You will be the primary point of contact for customers, providing timely and effective responses to their inquiries.
- Generate and update service schedules and send reminders to ensure seamless operations.
- Manage vehicle and customer databases to maintain accurate records.
- Book PSV appointments and issue workshop job cards as needed.
- Process and close out workshop job cards and assist with invoicing.
- Make outbound sales and customer care calls to manage key customer relationships.
- Create maintenance contract quotes and sell maintenance contracts to grow revenue.
- Liaise with the Workshop Foreman to plan jobs efficiently and effectively.
- Contact customers to inform them of additional work required and provide accurate quotations.
- Contact customers upon job completion to explain the work carried out.
Requirements:
- Educated to GCSE Level - Must have English and Maths
- Strong communication skills - written and verbal
- Proficient with Microsoft Suite
Working Hours:
Monday to Thursday: 08:00-21:00 (one late finish between shifts), Friday: 08:00-18:00, Saturday: 07:00-14:00 (usually one in four)
Salary: Approximately £22,000 per annum, based on experience.
-
Customs Agent
1 week ago
Ballyclare, United Kingdom Woodside Logistics Group Full timeJob description Role: Customs Agent, Woodside Global Responsible to: Customs Team Manager Salary: Competitive (depending on experience) Shift pattern: 40 hours per week; Monday - Friday, with 1 weekend in every 9 on call Hours of work: 09.00 - 17.30 About us: Woodside Global is the customs clearance and freight-forwarding division of Woodside Logistics Group...
-
Customer Service Advisor
2 days ago
Ballyclare, United Kingdom Brook Street Recruitment Full timeBrook Street Recruitment is working with our client in Ballyclare to recruit a new full time and permanent Service Advisor.The role will involve working closely with the aftersales team this is a central role ensuring that every opportunity is captured to provide the best service and add value to all existing customers, and to assist in identifying new...
-
Customer Service Coordinator
4 weeks ago
Ballyclare, United Kingdom Brook Street Recruitment Full timeJob Description: We are looking for a highly skilled Customer Service Coordinator to join our team in Ballyclare. As a Customer Service Coordinator, you will be the first point of contact for customers, greeting them in a courteous manner and interpreting their requirements. You will also generate, amend, and update service schedules and send reminders,...
-
Customer Service Assistant
1 week ago
Ballyclare, United Kingdom Brook Street Full timeAbout Us: Brook Street Recruitment is a leading recruitment agency specialising in temporary and permanent placements across various industries. Our team of expert recruiters works closely with clients to understand their staffing needs and provides tailored solutions to meet their requirements.Job Title: Customer Service AssistantWe are currently seeking a...
-
Customer Service Representative
3 hours ago
Ballyclare, United Kingdom Black Fox Solutions Full timeRole OverviewWe are seeking a skilled Service Advisor to join our team at Black Fox Solutions. This is a permanent position that requires excellent customer service, administration, and organizational skills.About the JobThe successful candidate will be responsible for providing exceptional customer service as the first point of contact, managing vehicle and...
-
Customer Service Specialist
5 hours ago
Ballyclare, United Kingdom VANRATH Full timeWe are seeking an experienced Service Advisor to join our team at VANRATH. As a Service Advisor, you will be the first point of contact for customers, providing exceptional customer service and ensuring their vehicles receive the necessary maintenance.This is a fantastic opportunity for someone looking to progress in their career within the motor industry....
-
Customer Service Representative
3 weeks ago
Ballyclare, United Kingdom ASDA Full timePart-time Retail Job OpportunityWe are seeking a reliable and customer-focused individual to join our part-time retail team as a Customer Service Representative. In this role, you will provide top-notch customer service, work efficiently across various departments, and contribute to achieving sales targets.As a Customer Service Representative, you will be...
-
Customer Service Liaison
2 days ago
Ballyclare, United Kingdom VANRATH Full timeJob Summary:VANRATH is recruiting a Service Advisor position in Ballyclare, Northern Ireland.This is a fantastic opportunity for an experienced individual to join a longstanding company that offers many routes for progression and a permanent role.Responsibilities:Generating, amending, and updating service schedules and sending remindersVehicle and customer...
-
Customer Service Representative
3 days ago
Ballyclare, United Kingdom Black Fox Solutions Full timeCompany Overview:Black Fox Solutions is a leading commercial vehicles company that prioritizes excellent customer service and efficient operations. We are seeking a skilled Service Advisor to join our team on a permanent basis.
-
Customer Service Specialist
3 days ago
Ballyclare, United Kingdom Brook Street Recruitment Full timeJob SummaryWe are seeking a skilled Customer Service Advisor to join our team at Brook Street Recruitment. This is a permanent and full-time opportunity based in Ballyclare.
-
Customer Service Liaison Professional
4 weeks ago
Ballyclare, United Kingdom Black Fox Solutions Full timeAre you passionate about delivering exceptional customer service and support?We are seeking a highly motivated Customer Service Liaison Professional to join our team at Black Fox Solutions.About the RoleThis is an exciting opportunity for someone with excellent communication skills and a passion for building strong relationships with customers.You will be...
-
Senior Customer Service Advisor
3 weeks ago
Ballyclare, United Kingdom Vanrath Full timeVANRATH have partnered with one of Northern Ireland's most established Commercial Vehicle Dealerships.The organisation is recruiting a Service Advisor position.This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.Permanent role.Place of work is Ballyclare Salary Fully Negotiable...
-
Customer Service Advisor
1 week ago
Ballyclare, United Kingdom Vanrath Full timeVANRATH have partnered with one of Northern Ireland's most established Commercial Vehicle Dealerships.The organisation is recruiting a Customer Service Advisor position.This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.Permanent role.Place of work is Ballyclare Salary Fully...
-
Supply Chain Management Professional
4 hours ago
Ballyclare, United Kingdom Brook Street Recruitment Full timeThis is an exciting opportunity for a skilled Freight Forwarder to join our client's team in Ballyclare. As a Freight Forwarder, you will be responsible for managing import and export consignments, coordinating multi-modal bookings, and liaising with clients, agents, and partners.About the Company:We are a leading recruitment agency, Brook Street...
-
Logistics Coordinator Manager
2 hours ago
Ballyclare, United Kingdom Brook Street Recruitment Full timeWe are seeking a highly skilled Freight Forwarder to join our client's team in Ballyclare. As a Freight Forwarder, you will be responsible for managing import and export consignments, coordinating multi-modal bookings, and liaising with clients, agents, and partners.About the Role:Manage end-to-end import and export consignments, communicating with clients,...
-
Logistics Operations Specialist
2 days ago
Ballyclare, United Kingdom Brook Street Recruitment Full timeUnlock Career Opportunities with Brook Street RecruitmentWe are seeking a skilled Freight Forwarder to join our team in Ballyclare. As a key member of our logistics operations, you will play a vital role in managing import and export consignments, coordinating multi-modal bookings, and ensuring seamless communication with clients and partners.About the...
-
Transportation Management Expert
2 days ago
Ballyclare, United Kingdom Brook Street Recruitment Full timeBe Part of Our Successful Logistics Team!We are seeking a talented Freight Forwarder to join our dynamic team in Ballyclare. As a key member of our logistics operations, you will be responsible for managing import and export consignments, coordinating multi-modal bookings, and ensuring seamless communication with clients and partners.About the Role:The ideal...
-
Customs Administrator
3 months ago
Ballyclare, United Kingdom CV-Library Full timeBrook Street Recruitment is working with our client in Ballyclare to recruit a new full time and permanent Customs Administrator The candidate hired for this role will primarily be handling import & export shipments and full Customs Clearance facilities across the UK and Ireland. Key Duties Handle import and export shipments. You will liaise both...
-
Customer Advisor
7 months ago
Ballyclare, United Kingdom SPAR Ballyrobert Full timeWe offer all staff 10% off grocery and fresh foods. Applicants must be 18 or over for key holding duties. This role will be mainly evening and weekend shifts. Stock maintenance. Merchandising products. Awareness of customer needs and provide exceptional customer service. Accuracy in the operation of till transactions and cash handling. Providing knowledge...
-
Freight Forwarder
3 weeks ago
Ballyclare, United Kingdom Brook Street Full timeBrook Street Recruitment is working on behalf of our client in Ballyclare to recruit a new full time and permanent Freight Forwarder to join their team. This role offers the chance to work with a leading logistics provider and gain valuable experience across the full spectrum of freight management, serving clients throughout the UK, Ireland, and Europe. As...