Debt Reduction Specialist
18 hours ago
E Next is searching for a skilled Debt Reduction Specialist to join its credit management team. This role involves supporting residential customers who are struggling to pay, utilising expertise in communication and analysis to deliver optimal outcomes.
About the Position:
- Develop strong relationships with customers through empathetic and transparent communication.
- Analyse customer data to identify patterns and predict future behaviors, informing strategic decisions.
- Courageously address challenging situations and find resolutions that benefit both parties.
- Excellent written and verbal English skills.
- Make informed decisions by combining data-driven insights with business acumen.
About E Next:
- Compensation: £24,195 - £26,010 per annum, based on experience.
- Hybrid Work Arrangement: Spend time working from home and at our Bolton hub (usually 2-3 days per week).
- Parking Benefits: Free parking at the hub when needed.
- Core Hours: 9AM-5PM, Monday to Friday.
- Holiday Allowance: 26 days annual leave plus bank holidays, including your birthday off.
- Pension Contributions: Receive a generous pension contribution.
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