Credit Resolution Specialist

3 days ago


Bolton, Bolton, United Kingdom E.O.N Worldwide Full time
Role Overview\

We are seeking a highly skilled Analysis Specialist to join our team at E.O.N Worldwide. This role is a key part of our Residential and SME Energy Sales business, focused on delivering exceptional customer experiences and leading the energy transition in the UK.

About the Job

As a Credit Specialist, you will play a critical role in supporting our residential customers who are struggling to pay their bills while delivering our overall debt reduction goals. Your responsibilities will include expert communication, credit analysis, debt collection, and data-driven decision making.

Key Requirements:
  • Strong Communication Skills: You will need to effectively communicate with customers about their personal finances, building long-term trusting relationships.
  • Credit Experience: You will need experience in debt collection and a solid understanding of credit analysis.
  • Data Analysis: You will need to be proficient in analyzing data to inform business strategies and make data-driven decisions.
What We Offer

We offer a competitive package, including:

  • A salary of £24,195 - £26,010 per annum, dependent on experience.
  • A flexible work arrangement: split your week between home and our Bolton hub (typically 2-3 days).
  • Free parking available when attending the hub.
  • 26 days holiday plus bank holidays AND a guarantee of your birthday off.
  • A wide range of flexible benefits, including buying extra holidays, retail discounts, health and wellbeing options, and more.
  • A generous pension contribution.


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