Debt Resolution Expert
6 days ago
We aim to provide exceptional service and utilize cutting-edge technology to improve our customers' lives. As a Support & Assurance Specialist, you'll become part of our customer Credit operations team in Bolton and have a highly rewarding role.
You'll work closely with vulnerable individuals or those facing financial difficulties, focusing on delivering outstanding customer experiences, especially for high-risk customers. This demands empathy, resilience, and the ability to find innovative solutions to complex challenges.
Your key responsibilities will involve:
- Providing support to our most vulnerable customers via phone, email, and third-party services.
- Collaborating with the rest of the organization to ensure we prioritize customer affordability and vulnerability.
Key Requirements:
- Ability to think critically in fast-paced environments.
- Confidence in making informed decisions.
- Drive to identify and implement positive change.
- Commitment to delivering an exceptional customer journey.
- Excellent written and verbal communication skills in English.
PREFERRED QUALIFICATIONS:
- Previous customer service experience (we'll provide full training).
- A proactive mindset and a passion for making a difference.
What We Offer:
- Competitive Salary: £24,195 - £26,010 per annum, based on experience.
- Hybrid Working Approach: split your week between home and our Bolton hub (typically 2-3 days).
- Generous Holidays: 26 days holiday plus bank holidays AND a guaranteed birthday off.
- Work-Life Balance: Monday-Friday, 9AM-5PM, so you can enjoy evenings and weekends.
- Amazing Benefits: access a range of flexible benefits including buying extra holidays, retail discounts, health and wellbeing options, and more.
- Pension Scheme: generous pension contribution for your future.
- Contract: full-time.
- DBS Check: required for successful candidates.
- Right to Work: this role is not sponsorable under the UKVI points-based system.
-
Debt Recovery Expert
5 days ago
Bolton, Bolton, United Kingdom Keoghs Full timeJob Title: Debt Recovery ExpertKeoghs is seeking an experienced Debt Recovery Expert to join our Recoveries Team. As a key member of the team, you will be responsible for managing a portfolio of delegated (DA) litigated cases, ensuring timely recovery of damages and costs, and referring cases to enforcement when necessary.About the RoleThis is a full-time...
-
Claims Resolution Expert
3 days ago
Bolton, Bolton, United Kingdom Get Recruited Ltd Full timeRole Details:We are recruiting for a Claims Resolution Expert to join our team at Get Recruited Ltd in Bolton. This is an exciting opportunity for a highly motivated and organized individual to advance their career in the insurance sector.The successful candidate will be responsible for resolving complex insurance claims, maintaining accurate records, and...
-
Debt Reduction Consultant
6 days ago
Bolton, Bolton, United Kingdom E Next Full timeJob RequirementsWe are seeking a Debt Reduction Consultant to join our team at E Next. As a key member of our team, you will support residential customers facing financial difficulties and contribute to overall debt reduction. This role requires excellent communication and analytical skills, as well as strong English language skills for both written and...
-
Debt Reduction Specialist
3 days ago
Bolton, Bolton, United Kingdom E Next Full timeDemanding Situation Calls for Debt Reduction Specialist ExpertiseE Next is searching for a skilled Debt Reduction Specialist to join its credit management team. This role involves supporting residential customers who are struggling to pay, utilising expertise in communication and analysis to deliver optimal outcomes.About the Position:Develop strong...
-
Commercial Dispute Resolution Expert
5 days ago
Bolton, Bolton, United Kingdom Jobbankentrepreneur Full timeJobbankentrepreneur is seeking a highly skilled and motivated Litigation Fee Earner to join our team. As a Commercial Dispute Resolution Expert, you will be responsible for managing a varied caseload of commercial disputes, ensuring efficient and effective case handling while delivering excellent client service.Key ResponsibilitiesCasework Management: Handle...
-
Credit Resolution Specialist
6 days ago
Bolton, Bolton, United Kingdom E.O.N Worldwide Full timeRole Overview\We are seeking a highly skilled Analysis Specialist to join our team at E.O.N Worldwide. This role is a key part of our Residential and SME Energy Sales business, focused on delivering exceptional customer experiences and leading the energy transition in the UK.About the JobAs a Credit Specialist, you will play a critical role in supporting our...
-
Credit Resolution Specialist
2 weeks ago
Bolton, Bolton, United Kingdom E Next Energy Limited Full timeWe are looking for a talented Credit Resolution Specialist to join our team at E Next Energy Limited. As a key member of our team, you will be responsible for supporting our residential customers who are struggling to pay and delivering our overall debt reduction. This is a fantastic opportunity that comes with a competitive salary of £24,195 - £26,010 per...
-
Financial Expert Advisor
6 days ago
Bolton, Bolton, United Kingdom E Next Full timeJob OverviewE Next seeks a skilled Financial Expert Advisor to support residential customers facing financial difficulties and contribute to overall debt reduction.We strive to deliver exceptional service and utilise cutting-edge technology to enhance our customers' experience. Our ideal candidate will possess strong English skills, excellent communication,...
-
Dispute Resolution Specialist
4 weeks ago
Bolton, Bolton, United Kingdom Keoghs Full timeDispute Resolution Specialist OpportunityWe are seeking a Dispute Resolution Specialist to join our team in Bolton. This role involves managing disputes from inception to resolution, providing expert advice and guidance to clients. As a specialist in dispute resolution, you will have excellent knowledge of the CPR Rules and Court procedures.Key...
-
1st Line IT Resolution Expert
4 weeks ago
Bolton, Bolton, United Kingdom Outcomes First Group Full timeAbout the RoleWe are seeking a 1st Line IT Resolution Expert to join our IT team at Outcomes First Group. This role involves providing technical assistance and support to employees, ensuring they have a smooth and efficient work experience.The ideal candidate will have excellent communication skills, be able to troubleshoot and resolve technical issues, and...
-
Commercial Energy Dispute Resolution Professional
18 hours ago
Bolton, Bolton, United Kingdom Jobbankentrepreneur Full timeJob OverviewJobbankentrepreneur is looking for a Commercial Energy Dispute Resolution Professional to join our Business Energy Department. As a Dispute Resolution Professional, you will be responsible for managing cases from inception to settlement and working closely with Counsel, experts, and third parties.Main Responsibilities:Manage a caseload within the...
-
Debt Recovery Specialist
4 weeks ago
Bolton, Bolton, United Kingdom E Next Full time £24,195 - £26,010About E.ON NextWe're the newest face amongst the energy industry leaders, creating a sustainable future now. Our mission is to bring feel-good energy and make this whole energy thing way easier for our customers.As a company, we're passionate about delivering exceptional service using state-of-the-art technology and mixing innovative ways of working with our...
-
Housing Dispute Resolution Specialist
4 weeks ago
Bolton, Bolton, United Kingdom Jobbankentrepreneur Full timeJobbankentrepreneur is seeking a highly skilled and experienced Dispute Resolution Solicitor to join our team. As a key member of our Housing Dispute Resolution department, you will play a vital role in resolving complex housing disrepair claims.We are looking for a Solicitor with at least one year of independent case management and litigation experience,...
-
Energy Debt Specialist
4 weeks ago
Bolton, Bolton, United Kingdom E Next Full timeCompany OverviewE.ON Next is revolutionizing the energy industry by creating a sustainable future, now. With a focus on delivering exceptional service and utilizing cutting-edge technology, we're making the energy thing easier for our customers.SalaryThe estimated salary for this role is £24,195 - £26,010 per annum, depending on experience.Job...
-
Claims Expert
4 weeks ago
Bolton, Bolton, United Kingdom Keoghs Full timeExpertise in Claims ManagementWe are seeking an experienced Claims Expert to join our team in Bolton. This role will involve managing claims from inception to resolution, providing expert advice and guidance to clients. As a specialist in litigation, you will have excellent knowledge of the CPR Rules and Court procedures.Key Responsibilities:Drafting legal...
-
Policy Claims Resolution Expert
3 weeks ago
Bolton, Bolton, United Kingdom GetRecruited UK Ltd Full timeRole Overview:Get Recruited Ltd is seeking an Insurance Claims Handler to join our team in Bolton. In this exciting role, you will be responsible for managing insurance claims from start to finish, ensuring that all claims are handled efficiently and effectively.About the Job:This is an excellent opportunity for a motivated and experienced claims handler to...
-
Part Time HR Expert
3 days ago
Bolton, Bolton, United Kingdom FFR Limited Full timeJob OverviewA highly sought-after opportunity exists for a skilled Part Time HR Expert to join FFR Limited's esteemed HR team.The selected candidate will play a pivotal role in employee relations, fostering strong relationships with employees and managers alike.Key responsibilities include:Providing expert guidance on conflict resolution, grievances, and...
-
Energy Solutions Expert
6 days ago
Bolton, Bolton, United Kingdom E.O.N Worldwide Full timeRevolutionising Energy SolutionsWe are seeking a skilled Data Analyst to join our Credit Team, playing a pivotal role in helping us deliver innovative energy solutions to our customers.About the Role:Critical Support Function: You will work closely with residential customers who are experiencing financial difficulties, providing expert guidance and support...
-
Vehicle Damage Resolution Specialist
4 weeks ago
Bolton, Bolton, United Kingdom Solus Accident Repair Centres Full timeCompany Overview:">Solus Accident Repair Centres is a leading body repair group in the UK, wholly owned by Aviva. With over 1000 experts across 27 locations, we have a track record of repairing over 700,000 vehicles in the past 15 years.">About the Role:">We are seeking a dynamic individual to join our team as a Vehicle Damage Resolution Specialist. As a key...
-
Customer Data Insights Analyst
20 hours ago
Bolton, Bolton, United Kingdom E Next Full timeE Next Career OpportunitiesWe're always looking for talented professionals to join our team. As an Energy Debt Resolution Specialist, you'll have the opportunity to make a real difference in the lives of our customers.About the JobYou'll be working directly with residential customers, understanding their financial situations and providing tailored support to...