Energy Solutions Expert

7 hours ago


Bolton, Bolton, United Kingdom E.O.N Worldwide Full time
Revolutionising Energy Solutions

We are seeking a skilled Data Analyst to join our Credit Team, playing a pivotal role in helping us deliver innovative energy solutions to our customers.

About the Role:
  • Critical Support Function: You will work closely with residential customers who are experiencing financial difficulties, providing expert guidance and support to help them overcome their challenges.
  • Data Analysis Expertise: Utilize your analytical skills to dive deep into customer data, uncovering patterns and trends that inform our business strategies.
  • Effective Communication: Develop strong relationships with customers by delivering sensitive and empathetic communication, encouraging openness and trust.
  • Results-Driven Approach: Proactively identify opportunities to drive positive outcomes for customers and the business.
Requirements:
  • Customer Service Experience: Previous experience in customer-facing roles is essential, although we can provide full training for those new to the energy sector.
  • Debt Collection Expertise: If you have experience in debt collection, this would be a significant advantage.
What We Offer:
  • Competitive Salary: £24,195 - £26,010 per annum, dependent on experience.
  • Flexible Working Arrangements: Enjoy a hybrid working approach, splitting your week between home and our Bolton hub (typically 2-3 days).
  • Free Parking: Free parking is available when attending the hub.
  • Work-Life Balance: Core hours 9AM-5PM, Monday-Friday.
  • Generous Holidays: 26 days holiday plus bank holidays AND a guarantee of your birthday off.
  • Award-Winning Benefits: Access a wide range of flexible benefits, including buying extra holidays, retail discounts, health and wellbeing options, and more.
  • Pension Scheme: Enjoy a generous pension contribution.

Job Details:

  • Full-time: 37 hours per week.
  • DBS Check Required: For successful candidates.


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