Senior Customer Success Strategist

20 hours ago


StainesuponThames, Surrey, United Kingdom Servicenow Full time
About the Role

We are seeking a highly experienced Digital Transformation Advisor to join our Customer Outcomes team. As a key member of our team, you will be responsible for delivering strategic advisory services to our customers, helping them achieve their business goals and objectives. You will work closely with our internal account teams to develop and execute strategic plans that drive customer success.

Key Responsibilities
  1. Develop and maintain executive relationships to maximize ServiceNow's presence and influence in customers
  2. Lead multi-disciplined teams to deliver value to customers
  3. Deliver ongoing consultative support and ServiceNow best practices to complex customer environments
  4. Coach and/or sponsor emerging customers
What We Offer

At ServiceNow, we offer a range of benefits that support the health, wellbeing, and career development of our employees. These include:

  • $175,000 - $225,000 per year salary (dependent on experience)
  • Flexible work arrangements
  • Ongoing training and development opportunities
  • A comprehensive rewards package
  • A dynamic and inclusive work environment


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