Collections Advisor

22 hours ago


Cheadle Hulme, Stockport, United Kingdom Together Full time
About the Role

We are seeking a skilled Customer Service Advisor to join our Collections team. As a key member of the team, you will be responsible for delivering high-quality customer service and resolving customer queries and complaints.

  • Handle incoming calls from customers regarding account issues and provide timely resolutions.
  • Work closely with customers to understand their financial situations and provide tailored support.
  • Identify opportunities to improve customer satisfaction and implement changes where possible.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences.

What We Offer
  • A competitive salary of £25,000 - £30,000 per annum.
  • A range of benefits including 26 days holiday, buy & sell holidays, discretionary annual bonus, life assurance, critical illness cover, health cash plan, private medical insurance, free access to company holiday homes, travel season ticket loans, ride to work scheme, and local bar/restaurant discounts.


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