Phone and Email Support Specialist
1 month ago
The Phone and Email Support Specialist will be responsible for providing support to customers via phone and email. This will involve responding to customer inquiries, resolving issues, and escalating complex problems to senior team members as needed.
You will be working in a collaborative team environment where we encourage open communication, innovation, and continuous improvement. We offer a range of benefits to support your physical and mental wellbeing, including 24-hour support and on-site mental health ambassadors.
Key Responsibilities:
- Respond to customer inquiries via phone and email.
- Resolve customer issues in a timely and professional manner.
- Educate customers on product and service offerings.
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Phone and Email Advisor
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Email Campaign Manager
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Email Marketing Specialist
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Customer Support Specialist
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Technical Support Specialist
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Support Specialist
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Technical Support Specialist
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Executive Support Specialist
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Academic Support Specialist
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Client Support Specialist
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Cheltenham, Gloucestershire, United Kingdom CV-Library Full timeAbout UsAt First Base Employment, we are committed to providing excellent service to our clients and candidates. Our team is dedicated to finding the best talent for our clients' businesses.Job DescriptionThis is a fantastic opportunity to work in a dynamic environment and provide excellent support to our customers. The successful candidate will be...
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IT Support Specialist
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Technical IT Support Specialist
3 weeks ago
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Customer Support Associate
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Customer Support Specialist
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Sales and Marketing Specialist
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Cheltenham, Gloucestershire, United Kingdom Autimark Full timeDigital Sales and Marketing SpecialistJob Type: Full-time, PermanentWe are seeking an experienced Digital Sales and Marketing Specialist to join our team at Autimark. The ideal candidate will have a proven track record in telemarketing, with excellent communication and negotiation skills.About the Role:Develop and execute strategic outbound prospecting...
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Administration Support Specialist
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Africa Travel Specialist
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Service Delivery Specialist
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Customer Service Support Specialist
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Cheltenham, Gloucestershire, United Kingdom Optima Health Full timeJob Title: Customer Service Support SpecialistSalary: £21,840 per annum (£12 per hour)Contract Type: PermanentHours: Monday – Friday, 35 hours per week (Early finish on Friday)About the Role:The Customer Service Support Specialist is responsible for providing exceptional customer service and support to our clients and employees. The role involves taking...
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Telephone Support Associate
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeJob DescriptionThis exciting opportunity involves delivering exceptional customer experiences through phone-based interactions.The hourly rate for this role is approximately £11.50.Your key responsibilities will include:Engaging with customers to address their concerns and resolve issues.Providing timely and effective responses to customer inquiries via...