Technical Support Specialist

2 days ago


Cheltenham, Gloucestershire, United Kingdom Redline Group Ltd Full time

An exciting opportunity has arisen for a Technical Support Specialist to join the Redline Group Ltd, an industry leader in the design and development of cutting-edge traffic management technology.

This Product Engineering Support Role will see the successful candidate working closely with our technical teams to provide first-class support to customers worldwide.

Key responsibilities include:

  • First line technical support via phone, email, or chat platforms
  • Installation & configuration of our traffic management solutions
  • Troubleshooting complex technical issues
  • Collaborating with cross-functional teams to resolve customer complaints

A competitive salary of £45,000 - £55,000 per annum, depending on experience, is on offer for this Traffic Management Technology Support Position.

The ideal candidate will have a strong track record in technical service engineering, excellent communication skills, and the ability to work in a fast-paced environment.

In addition to a competitive salary, we also offer a range of benefits including:

  • A comprehensive training program to ensure you have the skills needed to succeed in this role
  • Opportunities for career progression within the company
  • A dynamic and supportive team environment
  • A generous holiday allowance and flexible working hours


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