Technical Support Specialist
2 days ago
An exciting opportunity has arisen for a Technical Support Specialist to join the Redline Group Ltd, an industry leader in the design and development of cutting-edge traffic management technology.
This Product Engineering Support Role will see the successful candidate working closely with our technical teams to provide first-class support to customers worldwide.
Key responsibilities include:
- First line technical support via phone, email, or chat platforms
- Installation & configuration of our traffic management solutions
- Troubleshooting complex technical issues
- Collaborating with cross-functional teams to resolve customer complaints
A competitive salary of £45,000 - £55,000 per annum, depending on experience, is on offer for this Traffic Management Technology Support Position.
The ideal candidate will have a strong track record in technical service engineering, excellent communication skills, and the ability to work in a fast-paced environment.
In addition to a competitive salary, we also offer a range of benefits including:
- A comprehensive training program to ensure you have the skills needed to succeed in this role
- Opportunities for career progression within the company
- A dynamic and supportive team environment
- A generous holiday allowance and flexible working hours
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