Technical Support Specialist

2 days ago


Cheltenham, Gloucestershire, United Kingdom Next Payments Full time
About Next Payments and This Role

We are a fast-paced company that is committed to innovation and excellence. Our team is dedicated to delivering outstanding customer service and support.

This role requires someone who is proactive, organized, and able to work well under pressure. You will be responsible for coordinating with internal teams to resolve customer issues and providing technical assistance and support to customers.

Main Responsibilities:Key Tasks:
  • Collaborate with internal teams to resolve customer complaints.
  • Provide technical support and assistance to customers.
  • Raise cases and capture accurate descriptions of incidents.
  • Dispatch technician jobs and obtain ETAs.

We offer a competitive salary package, including $60,000 - $80,000 per year, depending on experience. If you're looking for a challenging role with opportunities for growth and development, we encourage you to apply.



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