Technical Support Specialist

1 day ago


Cheltenham, Gloucestershire, United Kingdom Redline Group Ltd Full time
About the Role

We are seeking a skilled Product Support Engineer to join our team at Redline Group Ltd. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.

The successful candidate will have a strong track record in technical service engineering and experience in customer-facing roles. You will be confident in your ability to communicate complex technical information to non-technical stakeholders and work collaboratively with our internal teams to resolve issues.

Responsibilities of this role include:

  • First-line technical support via phone, email, or online platforms
  • Installation & configuration of our traffic management technology solutions
  • Troubleshooting and resolving technical issues in a timely and efficient manner

Salary: £40,000 - £60,000 per annum (dependent on experience)



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