Support Specialist

3 days ago


Cheltenham, Gloucestershire, United Kingdom Redline Group Ltd Full time
Job Description

We are seeking a Support Specialist - Traffic Management to join our team at Redline Group Ltd. As a key member of our technical services team, you will provide first-line technical support, installation and commissioning, and technical training to customers.

Your main responsibilities will include:

  • Providing technical support and assistance to customers via phone, email, and on-site visits
  • Ensuring timely and effective resolution of technical issues
  • Delivering high-quality technical training and knowledge transfer to customers
  • Conducting field trials and demonstrations of traffic management systems

The estimated salary for this position is £40,000-£55,000 per annum, depending on experience. You will also receive enhanced overtime pay, a company car (electric or petrol), and profit share.

What We Offer

At Redline Group Ltd, we offer a competitive salary and benefits package, including:

  • Enhanced overtime pay
  • A company car (electric or petrol)
  • Profit share

Requirements

To be successful in this role, you will need:

  • Strong technical knowledge and experience in traffic management
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility to travel and work varied hours

Company Overview

Redline Group Ltd is a leading technology company in the design and development of innovative traffic management solutions. We are passionate about delivering high-quality products and services that meet the needs of our customers.



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