Client Support Specialist

7 days ago


Cheltenham, Gloucestershire, United Kingdom CV-Library Full time
About Us

At First Base Employment, we are committed to providing excellent service to our clients and candidates. Our team is dedicated to finding the best talent for our clients' businesses.

Job Description

This is a fantastic opportunity to work in a dynamic environment and provide excellent support to our customers. The successful candidate will be responsible for:

  • Responding to customer inquiries via phone, email, and live chat.
  • Resolving customer issues and complaints.
  • Processing orders, returns, and exchanges in our internal system.
Requirements
  • Proven experience in a customer-facing role, preferably in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Able to handle customer complaints and challenging situations.

The estimated salary for this role is £28,000 - £33,000 per annum, depending on experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please apply now.



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