Client Relationship Specialist
1 day ago
Role Overview:
We are seeking a skilled Client Relationship Specialist to join our team in Cheltenham, UK. This role involves building and maintaining strong relationships with existing clients, identifying new business opportunities, and delivering exceptional customer experiences.
Key Responsibilities:
- Develop and maintain strong relationships with existing clients, understanding their needs and preferences.
- Identify and pursue new business opportunities through proactive outreach and strategic partnerships.
- Create tailored proposals and presentations to showcase value proposition and drive sales.
- Collaborate with internal teams to ensure seamless delivery of products and services.
- Track and report on client satisfaction and account performance, providing insights for continuous improvement.
- Negotiate contracts and renewals with clients to maximize revenue and build long-term relationships.
- Stay up-to-date on industry trends and best practices to inform client strategies and stay ahead of the competition.
Requirements:
- Prior experience as a Client Relationship Specialist or similar role, with a proven track record of success.
- Strong communication, negotiation, and relationship management skills, with excellent interpersonal and influencing abilities.
- Ability to manage multiple accounts and meet deadlines, with a focus on delivering high-quality results.
- Self-motivated and results-driven, with a passion for driving business growth and delivering exceptional customer experiences.
- Proficiency in CRM software and Microsoft Office, with experience in data analysis and reporting.
- Bachelor's degree in Business, Marketing, or related field (preferred).
Benefits:
- Competitive salary with commission and bonus potential, reflecting your value to the company.
- Pension scheme and health benefits, demonstrating our commitment to your well-being.
- Ongoing training and professional development opportunities, helping you grow and succeed in your career.
- Flexible working environment, allowing you to balance work and life responsibilities.
- Opportunities for career progression within the company, reflecting our investment in your future.
The estimated salary for this role is £45,000 - £65,000 per annum, depending on experience.
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