Housing Casework Officer

8 hours ago


Worksop, Nottinghamshire, United Kingdom Leicestershire County Council Full time
About the Role

We are seeking a motivated and empathetic Housing Casework Officer to join our statutory homelessness team. As a key member of our team, you will play a pivotal role in preventing homelessness and ensuring that all citizens in housing need or crisis receive the assistance they require.

Key Responsibilities
  • Operational knowledge of housing legislation in both the public and private sector
  • Ability to advise on and decide duties owed to citizens for the Authority
  • Effective management of a complex workload under pressure, meeting specified targets and deadlines
  • Commitment to providing a high-quality customer-focused service
  • Experience of working successfully in partnership across different sectors, building and maintaining good working relationships
  • Understanding of the wider issues impacting upon homelessness and the barriers facing people with multiple and complex needs
Requirements

To be successful in this role, you will need to have a good understanding of housing legislation and the ability to work effectively in a fast-paced environment. You will also need to be able to build and maintain good working relationships with colleagues and stakeholders.

What We Offer

We offer a competitive salary, great leave entitlement, and access to a generous pension scheme. We also strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best.

How to Apply

If you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. Please submit your application, including a written statement and CV, outlining your key skills and experiences in the priorities outlined above.



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