Customer Service Representative

11 hours ago


Macclesfield, Cheshire East, United Kingdom Uniphar Medtech Full time
Customer Service Representative

Uniphar Medtech is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients across various medical device specialities.

Key Responsibilities:

  • Provide timely and professional responses to customer inquiries and concerns
  • Process and manage sales orders and stock transfer orders with accuracy and efficiency
  • Support the sales team in managing key customer accounts and providing product information
  • Contribute to the development of sales reports and price listings
  • Collaborate with the procurement department to ensure timely deliveries

Requirements:

  • 2-3 years of experience in a customer service role, preferably in a healthcare environment
  • Knowledge of medical device/pharmaceutical regulatory environments is an advantage
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a high-performance team
  • Strong administrative and IT skills, including proficiency in Microsoft Excel

About Uniphar Medtech:

Uniphar Medtech is a leading medical device distributor, representing global manufacturers across various specialities. We provide training, education, and support to our customers through dedicated clinical specialists. Our team is committed to delivering exceptional customer service and support, and we are seeking a talented individual to join our team.



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