Customer Service Representative

7 days ago


Macclesfield, Cheshire East, United Kingdom First National Bank of Omaha Full time
About This Role

At First National Bank of Omaha, we prioritize our customers' needs and strive to provide exceptional service. As a Personal Banker, you will be the face of our bank, responsible for building strong relationships with our customers and helping them achieve their financial goals.

Key Responsibilities
  • Provide personalized banking services to customers, including account management and financial guidance.
  • Develop and maintain a deep understanding of customers' financial needs and preferences.
  • Make recommendations to customers on financial products and services that meet their needs.
  • Work closely with customers to understand their financial goals and develop strategies to help them achieve them.
  • Stay up-to-date on bank products and services to provide customers with the best possible solutions.
  • Collaborate with colleagues to ensure seamless customer service and support.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Previous retail banking experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
What We Offer
  • Competitive pay and incentive plan.
  • 401(k) match and other benefits.
  • Opportunities for career growth and development.
  • A supportive and inclusive work environment.


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