Customer Service Representative

7 days ago


Macclesfield, Cheshire East, United Kingdom Travis Perkins Full time

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Apprenticeship. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and contributing to our continued success.

**Key Responsibilities**

  • Provide a first-class service to our customers, building strong relationships and ensuring their needs are met.
  • Process customer orders, answer phone calls, maintain stock levels, and face shelves in a fast-paced retail environment.
  • Deal with supplier deliveries, accurately recording and processing them in our system.
  • Participate in a 12-month development program, gaining a Level 2 Trade Supplier qualification and developing your skills and knowledge.
  • Maintain a safe and tidy working environment, adhering to our high standards of health and safety.
  • Work collaboratively with colleagues to achieve team goals and objectives.

**What We Offer**

  • A competitive salary and benefits package, including 22 days annual leave, pension, bonus, and staff discount.
  • Opportunities for career progression and professional development within our group of companies.
  • A supportive and inclusive work environment, where everyone feels valued and respected.
  • A range of employee benefits, including discounts at various retailers and access to our staff discount scheme.

**About Us**

Travis Perkins is a leading building materials supplier, committed to delivering exceptional customer service and supporting the growth of our customers' businesses. We are proud to be an inclusive employer, welcoming applicants from diverse backgrounds and promoting a culture of equality and respect.



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