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Customer Service Representative
2 months ago
**About the Role**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Apprenticeship. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and contributing to our continued success.
**Key Responsibilities**
- Provide a first-class service to our customers, building strong relationships and ensuring their needs are met.
- Process customer orders, answer phone calls, maintain stock levels, and face shelves in a fast-paced retail environment.
- Deal with supplier deliveries, accurately recording and processing them in our system.
- Participate in a 12-month development program, gaining a Level 2 Trade Supplier qualification and developing your skills and knowledge.
- Maintain a safe and tidy working environment, adhering to our high standards of health and safety.
- Work collaboratively with colleagues to achieve team goals and objectives.
**What We Offer**
- A competitive salary and benefits package, including 22 days annual leave, pension, bonus, and staff discount.
- Opportunities for career progression and professional development within our company.
- A supportive and inclusive work environment, where everyone feels valued and respected.
- A range of employee benefits, including discounts at various retailers and access to our company's pension scheme.
**About Us**
Travis Perkins is a leading building materials supplier, committed to delivering exceptional customer service and supporting the growth of our customers' businesses. We are proud to be a part of the Travis Perkins plc group, with a diverse range of businesses and opportunities for internal movement and progression.
