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Patient Services Representative

3 months ago


Macclesfield, Cheshire East, United Kingdom Uniphar Medtech Full time

Patient Services Representative

We are seeking a motivated Patient Services Representative to become a vital part of our team at Uniphar Medtech. This position is centered around delivering outstanding assistance to our clients within the healthcare sector.

Key Responsibilities:

  • Surpass client expectations by offering professional and prompt assistance
  • Efficiently manage client inquiries and communications
  • Accurately process sales orders and provide quotations
  • Assist the sales team in overseeing significant accounts
  • Engage in continuous improvement efforts
  • Enhance product knowledge to ensure exceptional service
  • Effectively manage daily tasks and responsibilities

Qualifications:

  • 2-3 years of experience in customer service
  • Experience in the healthcare field is advantageous
  • Demonstrated ability to meet and exceed performance targets
  • Excellent interpersonal and communication abilities
  • Proficient in Microsoft Excel
  • Adaptable and flexible in a dynamic work environment
  • Strong administrative and IT competencies