Patient Services Director

4 weeks ago


Macclesfield, Cheshire East, United Kingdom Spire Healthcare Full time

Patient Services Director Opportunity

Spire Healthcare is seeking an experienced Patient Services Director to join our team at Spire Regency Hospital, Macclesfield.

The successful candidate will be responsible for providing clear, professional leadership of administration, customer facing and service functions throughout the hospital.

  • Provide leadership in the operation and delivery of all administration functions, including Reception areas, Ward Administration, Medical Records and Medical Secretaries.
  • Improve operational processes and ensure regulatory changes are effectively implemented across departments.
  • Develop strong and effective communication channels throughout administration departments.
  • Manage the personnel administration teams, including recruitment, training, and performance management.

Key Requirements

  • Good standard of secondary education with demonstrable literacy, numeracy and IT skills.
  • Track record of successful people and process management, ideally in a multi-functional environment.
  • Relevant supervisory qualification and previous experience working in the healthcare industry or a similar customer orientated organisation.
  • Ability to understand key business processes and complex business issues.

Benefits

  • Competitive salary and comprehensive benefits package.
  • 35 days annual leave inclusive of bank holidays.
  • Employer and employee contributory pension.

About Spire Healthcare

Spire Healthcare is a leading independent hospital group in the United Kingdom, providing diagnostics, inpatient, day case and outpatient care across 39 hospitals and 8 clinics.



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