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Customer Service Representative
2 months ago
At First National Bank of Omaha, we prioritize our customers' needs and strive to provide exceptional service. As a Personal Banker, you will be the face of our bank, responsible for building strong relationships with our customers and helping them achieve their financial goals.
Key Responsibilities- Provide personalized banking services to customers, including account management and financial guidance.
- Develop and maintain a deep understanding of customers' financial needs and preferences.
- Make recommendations to customers on financial products and services that meet their needs.
- Work closely with customers to understand their financial goals and develop strategies to help them achieve them.
- Stay up-to-date on bank products and services to provide customers with the best possible solutions.
- Collaborate with colleagues to ensure seamless customer service and support.
- High school diploma or equivalent required; bachelor's degree preferred.
- Previous retail banking experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and problem-solving skills.
- Competitive pay and incentive plan.
- 401(k) match and other benefits.
- Opportunities for career growth and development.
- A supportive and inclusive work environment.
