People Helpdesk Advisor

6 days ago

Coventry, Coventry, United Kingdom Macildowie Recruitment and Retention Full time
About the Role

We are seeking a skilled People Helpdesk Advisor to join our team in Coventry. As a key member of our People Service team, you will be the first point of contact for all colleagues contacting us.

Key Responsibilities
  • Provide timely, effective, and professional advice or direct calls to subject matter experts when required.
  • Handle HR queries, from employment documentation to right-to-work checks, escalating complex issues as needed.
  • Maintain accurate records, update tracking systems, and provide regular reports on your activity.
  • Collaborate with team members to ensure HR best practices and excellent colleague experience.
  • Maintain confidentiality and professionalism, handling sensitive information with care.
  • Take part in HR administrative tasks and contribute to wider HR projects.
Requirements
  • A service-oriented mindset with a proactive approach to solving problems.
  • Strong organisational skills, able to manage multiple cases with attention to detail.
  • Excellent communication skills, both verbal and written.
  • Experience handling queries across multiple channels (in-person, phone, email).
  • Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and experience with HR systems like ServiceNow/Workday (preferred).
  • Generalist HR experience or recruitment admin experience.
  • Knowledge of GDPR and data privacy compliance.
About Us

Macildowie Recruitment and Retention is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers.

  • People Helpdesk Support Specialist

    1 week ago

    Coventry, Coventry, United Kingdom Macildowie Recruitment and Retention Full time

    {"title": "People Helpdesk Advisor", "description": "Key ResponsibilitiesAs a People Helpdesk Advisor, you will be the first point of contact for all colleagues contacting the People Service team. Providing timely, effective, professional advice or direct calls to subject matter experts when required.Key Skills and QualificationsService-oriented mindset with...

  • People Helpdesk Support Specialist

    1 week ago

    Coventry, Coventry, United Kingdom Macildowie Recruitment and Retention Full time

    {"title": "People Helpdesk Advisor", "description": "Key ResponsibilitiesAs a People Helpdesk Advisor, you will be the first point of contact for all colleagues contacting the People Service team. Providing timely, effective, professional advice or direct calls to subject matter experts when required.Key Skills and QualificationsService-oriented mindset with...

  • People Helpdesk Advisor

    2 weeks ago

    Coventry, Coventry, United Kingdom STARK Building Materials UK Full time

    Job SummaryWe are seeking a highly organized and detail-oriented People Helpdesk Advisor to join our HR team at STARK Building Materials UK. As a key member of our HR Services team, you will be the first point of contact for all colleagues contacting the HR department, providing timely and effective support to answer their questions and resolve their...

  • People Helpdesk Advisor

    2 weeks ago

    Coventry, Coventry, United Kingdom STARK Building Materials UK Full time

    Job SummaryWe are seeking a highly organized and detail-oriented People Helpdesk Advisor to join our HR team at STARK Building Materials UK. As a key member of our HR Services team, you will be the first point of contact for all colleagues contacting the HR department, providing timely and effective support to answer their questions and resolve their...

  • People Helpdesk Specialist

    3 weeks ago

    Coventry, Coventry, United Kingdom STARK Building Materials UK Full time

    About the RoleWe are seeking a highly organized and detail-oriented People Helpdesk Specialist to join our team at STARK Building Materials UK. As a key member of our HR department, you will be responsible for providing exceptional customer service and support to our employees.Key ResponsibilitiesRespond to and resolve employee queries and tasks in a timely...

  • People Helpdesk Specialist

    2 weeks ago

    Coventry, Coventry, United Kingdom STARK Building Materials UK Full time

    About the RoleWe are seeking a highly organized and detail-oriented People Helpdesk Specialist to join our team at STARK Building Materials UK. As a key member of our People Services team, you will be the first point of contact for all colleagues contacting the team, providing timely and effective support to answer their questions and resolve their...

  • People Helpdesk Specialist

    2 weeks ago

    Coventry, Coventry, United Kingdom STARK Building Materials UK Full time

    About the RoleWe are seeking a highly organized and detail-oriented People Helpdesk Specialist to join our team at STARK Building Materials UK. As a key member of our People Services team, you will be the first point of contact for all colleagues contacting the team, providing timely and effective support to answer their questions and resolve their...

  • People Support Specialist

    5 days ago

    Coventry, Coventry, United Kingdom Macildowie Recruitment and Retention Full time

    People Helpdesk AdvisorWe are seeking a skilled and proactive People Helpdesk Advisor to join our team. As the first point of contact for employees, you will provide timely and effective support via phone or email, handling HR queries and escalating complex issues as needed.Key Responsibilities:Provide professional advice and support to employees, handling...

  • People Support Specialist

    5 days ago

    Coventry, Coventry, United Kingdom Macildowie Recruitment and Retention Full time

    People Helpdesk AdvisorWe are seeking a skilled and proactive People Helpdesk Advisor to join our team. As the first point of contact for employees, you will provide timely and effective support via phone or email, handling HR queries and escalating complex issues as needed.Key Responsibilities:Provide professional advice and support to employees, handling...

  • People Support Specialist

    5 days ago

    Coventry, Coventry, United Kingdom Macildowie Recruitment and Retention Full time

    About the RoleWe are seeking a highly skilled and motivated People Helpdesk Advisor to join our dynamic team. As a key member of our People Service team, you will be the first point of contact for all colleagues contacting the team, providing timely, effective, and professional advice or direct calls to subject matter experts when required.Key...

  • People Support Specialist

    5 days ago

    Coventry, Coventry, United Kingdom Macildowie Recruitment and Retention Full time

    About the RoleWe are seeking a highly skilled and motivated People Helpdesk Advisor to join our dynamic team. As a key member of our People Service team, you will be the first point of contact for all colleagues contacting the team, providing timely, effective, and professional advice or direct calls to subject matter experts when required.Key...

  • Human Resources Advisor

    7 days ago

    Coventry, Coventry, United Kingdom STARK Building Materials UK Full time

    Job OpportunityWe are seeking a highly organized and detail-oriented People Helpdesk Advisor to join our People Services team at STARK Building Materials UK.This role is ideal for an individual who is passionate about providing excellent customer service and has a keen eye for detail. As a People Helpdesk Advisor, you will be the first point of contact for...

  • Human Resources Advisor

    7 days ago

    Coventry, Coventry, United Kingdom STARK Building Materials UK Full time

    Job OpportunityWe are seeking a highly organized and detail-oriented People Helpdesk Advisor to join our People Services team at STARK Building Materials UK.This role is ideal for an individual who is passionate about providing excellent customer service and has a keen eye for detail. As a People Helpdesk Advisor, you will be the first point of contact for...

  • People Support Specialist

    2 days ago

    Coventry, Coventry, United Kingdom Macildowie Recruitment and Retention Full time

    About the RoleWe are seeking a highly skilled and motivated People Helpdesk Advisor to join our team. As a key member of our HR department, you will be responsible for providing exceptional support to our employees, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and professional advice to employees via...

  • People Support Specialist

    2 days ago

    Coventry, Coventry, United Kingdom Macildowie Recruitment and Retention Full time

    About the RoleWe are seeking a highly skilled and motivated People Helpdesk Advisor to join our team. As a key member of our HR department, you will be responsible for providing exceptional support to our employees, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and professional advice to employees via...

  • Customer Service Representative

    3 weeks ago

    Coventry, Coventry, United Kingdom STARK Building Materials UK Full time

    About the RoleWe are seeking a highly skilled and motivated People Helpdesk Advisor to join our People Services team at STARK Building Materials UK.This is a fantastic opportunity for a recent graduate or experienced professional to embark on a thriving career in human resources.As a People Helpdesk Advisor, you will be the first point of contact for all...

  • Human Resources Advisor

    1 week ago

    Coventry, Coventry, United Kingdom STARK Building Materials UK Full time

    About the RoleWe are seeking a highly organized and detail-oriented People Helpdesk Advisor to join our People Services team at STARK Building Materials UK. As the first point of contact for colleagues, you will provide timely and effective advice, directing queries to subject matter experts when necessary.This is a fantastic opportunity for a recent...

  • Human Resources Advisor

    1 week ago

    Coventry, Coventry, United Kingdom STARK Building Materials UK Full time

    About the RoleWe are seeking a highly organized and detail-oriented People Helpdesk Advisor to join our People Services team at STARK Building Materials UK. As the first point of contact for colleagues, you will provide timely and effective advice, directing queries to subject matter experts when necessary.This is a fantastic opportunity for a recent...

  • People Support Advisors

    3 weeks ago

    Coventry, Coventry, United Kingdom Macildowie Recruitment and Retention Full time

    About the RoleWe are seeking highly skilled and motivated individuals to join our team as People Support Advisors. As a key member of our HR Service Desk, you will be the first point of contact for employees seeking guidance and support.Key ResponsibilitiesProvide Expert Support: Offer timely, effective, and professional advice to employees via phone, email,...

  • Experienced HR Generalist

    3 days ago

    Coventry, Coventry, United Kingdom STARK Building Materials UK Full time

    Job OpportunityAre you looking to start or advance your career in human resources?Do you have excellent customer service skills and a keen attention to detail?STARK Building Materials UK Limited is seeking a People Helpdesk Advisor to join our new People Services team based in Binley, Coventry.This is a fantastic opportunity for a recent graduate to gain...