Senior Triage Clinician
1 month ago
About the Role
The Norfolk Community Health and Care NHS Trust is seeking a highly skilled and experienced Senior Triage Clinician to join our Triage Hub team. As a key member of our team, you will be responsible for providing advanced clinical expertise and leadership in the triage of patient referrals.
Key Responsibilities
- Lead the triage team in evaluating patient referrals and allocating them to the most appropriate service.
- Use advanced clinical knowledge to prioritise referrals and make decisions about the urgency and appropriateness of responses.
- Liaise with referrers and patients to inform decision-making and provide guidance on the most suitable course of action.
- Develop and implement a triage rota to ensure effective use of resources and ensure the triage service is staffed appropriately to meet varying demands.
- Use advanced judgement skills to determine and re-prioritise own workload and that of other colleagues to meet frequently fluctuating demand.
- Make recommendations for service improvement to the Clinical Operational Manager based on own experience and feedback from staff and service users.
Requirements
- Registered General Nurse with current NMC registration.
- Assessor/Mentorship preparation (ENB 998 or equivalent).
- Experience of working at a relevant level within the community setting.
- Knowledge of additional specialist areas through in-house training and short courses.
- Good communication and interpersonal skills.
- Ability to work flexibly to accommodate patient/service needs.
About Us
The Norfolk Community Health and Care NHS Trust is a leading provider of community healthcare services in Norfolk. We are committed to delivering high-quality care and improving the health and wellbeing of our patients. We are proud to have been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
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