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Customer Experience Specialist

1 month ago

Oxford, Oxfordshire, United Kingdom L'Oréal Full time
Unleash Your Beauty Expertise

Come and join our prestigious team at L'Oréal as a Customer Experience Specialist. We are looking for passionate individuals who love beauty and delivering exceptional service to customers.

Key Responsibilities:

  • Host customers across our beauty play zones, creating memorable face-to-face store experiences.
  • Develop personal connections with customers to build trust and loyalty.
  • Provide tailored recommendations and education on products.

About You:

  • You will ooze passion for delivering exceptional service and making people feel amazing.
  • You love keeping up to date with the latest cosmetics and skincare trends and applications.
  • You are a real people person and enjoy meeting new people.
  • You will be self-driven and motivated to deliver individual sales targets.

Salary & Benefits:

  • We offer a competitive salary and commission scheme.
  • Access to brands worth of products within our L'Oréal Staff Shop.
  • 26 days holiday (inclusive of BH's).
  • Discounted Dental Insurance.

What We Offer:

  • Induction training with regular training sessions.
  • Quarterly team trainings for new launches and product knowledge.
  • E-Learning modules for professional development.
  • Opportunities for career progression.

About L'Oréal:

We take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome and valued. We welcome difference and encourage you to bring your unique perspectives to our team.