Customer Experience Specialist
2 months ago
GAP Group LTD is seeking a talented and customer-centric Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will play a key role in driving our business' success by building strong relationships with customers, understanding their hire needs, and ensuring we meet them.
You will be responsible for processing all hire desk administration, including customer and supplier queries, and interacting with sales and workshop teams to deliver bespoke lifting solutions to customers.
Responsibilities- Process all hire desk administration, including customer and supplier queries
- Interact with sales and workshop teams to deliver bespoke lifting solutions to customers
- Resolve customer complaints and supplier issues efficiently
- Previous experience working within a fast-paced customer service or admin role
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Competitive salary of £22,000 - £27,000 per annum
- Employer Contributory Pension Scheme
- Life Assurance
- Up to 25 days annual leave plus public holidays
- The option to buy up to 5 additional days leave
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Customer Experience Specialist
4 weeks ago
Oxford, Oxfordshire, United Kingdom SCHMIDT Full timeIn this role, you will be responsible for supporting the day-to-day activities of our showroom. As a Customer Experience Specialist, you will work closely with customers, suppliers, and internal teams to provide a positive and memorable experience.A strong understanding of store operations and excellent communication skills are essential for success in this...
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Customer Experience Specialist
3 weeks ago
Oxford, Oxfordshire, United Kingdom The Myers-Briggs Company Full timeJob OverviewAs a Customer Experience Specialist at The Myers-Briggs Company, you will play a vital role in delivering exceptional support to European customers. Your primary responsibility will be to handle incoming queries via phone, email, and live chat, providing timely and client-focused responses. You will serve as the first point of contact for various...
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Customer Experience Placement Specialist
4 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeAbout the Role:As a Customer Experience Placement specialist, you will have the opportunity to work alongside our teams that focus on enhancing the consumer's experience.Key responsibilities include ensuring the Retailer HUB is up-to-date across the business areas, supporting departments with new content, imagery, and links to enhance the Retailer Self-serve...
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Customer Experience Specialist
4 weeks ago
Oxford, Oxfordshire, United Kingdom CV-Library Full timeOverview">Hampers is a leading provider of gift hampers, dedicated to bringing wholehearted togetherness to gifting. We are passionate about delivering exceptional customer experiences and seeking a talented Service Delivery Professional to join our team.
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Customer Experience Specialist
4 weeks ago
Oxford, Oxfordshire, United Kingdom First Rail Full timeAbout the Job:We are seeking a highly motivated and customer-focused individual to join our team as a Station Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and assisting passengers with their journey at our Oxford station.Your main duties will include providing passenger assistance, operating...
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National Client Experience Specialist
4 weeks ago
Oxford, Oxfordshire, United Kingdom Trinity Fire & Security Systems Full timeJob DescriptionWe are looking for a National Client Experience Specialist who can proactively engage with our customers, respond to queries, and work closely with our scheduling team to ensure work is completed as per client expectations.The ideal candidate will have experience in an office-based customer service environment and be skilled at handling...
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Dining Experience Specialist
4 weeks ago
Oxford, Oxfordshire, United Kingdom Porthaven Care Homes Full timeJob DescriptionWe are looking for a Dining Experience Specialist to join our team at Porthaven Care Homes. The successful candidate will work as part of a highly skilled hospitality team to serve delicious, nutritious meals and create a positive dining experience for our residents.The ideal candidate will possess excellent communication and interpersonal...
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Customer Experience Manager
2 weeks ago
Oxford, Oxfordshire, United Kingdom Erin Associates Full timeJob Title: Customer Experience ManagerSalary: £45,000 - £53,500 + bonusesWe are looking for an experienced Customer Experience Manager to join our team at Erin Associates. The successful candidate will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty.Key Responsibilities:Develop and maintain...
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Customer Experience Leader
4 weeks ago
Oxford, Oxfordshire, United Kingdom John Lewis & Partners Full timeJob Title: Customer Experience LeaderWe are seeking a highly motivated and experienced Customer Experience Leader to join our team at John Lewis & Partners in Oxford.About the Role:The successful candidate will be responsible for developing and implementing strategies that improve customer experience and drive business growth.You will work closely with the...
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Customer Experience Coordinator
3 weeks ago
Oxford, Oxfordshire, United Kingdom SCHMIDT Full timeAbout Our TeamWelcome to Schmidt, where we pride ourselves on delivering exceptional customer experiences. As a Customer Experience Coordinator, you will play a crucial role in making every customer's day brighter.Your responsibilities will include supporting designers, managing project administration elements, and maintaining high standards across the...
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Customer Experience Director
4 weeks ago
Oxford, Oxfordshire, United Kingdom Card Factory Full timeLocation: Headington">We are looking for a highly skilled professional to join our team as a Customer Experience Director. In this role, you will lead the way in delivering exceptional customer experiences and driving commercial growth in our stores.About the Role">You will be responsible for leading store teams in the absence of the Store Manager,...
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Customer Service Specialist
4 weeks ago
Oxford, Oxfordshire, United Kingdom Get Support IT Services Limited Full time**Job Summary:** Customer Service SpecialistGet Support IT Services Limited is seeking a Customer Service Specialist to provide exceptional customer service and technical support to our clients. As a key member of our team, you will be responsible for resolving technical issues and ensuring customer satisfaction.**Key Responsibilities:Provide technical...
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Customer Experience Advisor
4 months ago
Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Oxford, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
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Customer Experience Manager
3 weeks ago
Oxford, Oxfordshire, United Kingdom WHSmith Full timeWe are seeking a highly skilled Customer Experience Manager to join our team in Oxford. As a Customer Experience Manager, you will be responsible for creating a sense of pride within the store, ensuring that both colleagues and customer facilities are of a good standard, and that we are operating safely and legally.You will need to have experience of...
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Customer Experience Lead
2 weeks ago
Oxford, Oxfordshire, United Kingdom THE OXFORD PLAYHOUSE TRUST Full timeJob DescriptionOxford Playhouse is seeking a talented Front of House Manager to lead our theatre operations and deliver exceptional customer experiences.The ideal candidate will have a strong background in front of house management, excellent communication skills, and a passion for delivering exceptional customer experiences.In this role, you will be...
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Customer Experience Assistant
4 weeks ago
Oxford, Oxfordshire, United Kingdom HOLLAND AND BARRETT Full timeJoin Our TeamHolland and Barrett is a leading health and wellness retailer seeking a Customer Experience Assistant to provide exceptional service to our customers.This entry-level role offers opportunities for growth and development, with a competitive salary of £12.50 per hour and benefits including 25% colleague discount and 28 days annual leave pro...
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Customer Experience Manager
3 weeks ago
Oxford, Oxfordshire, United Kingdom interAct Consulting Limited Full timeAbout the RoleAs a Customer Experience Manager at Interact Consulting, you'll play a key part in driving the development of our digital priorities and needs. With a passion for human-centered design, you'll work alongside our engineering team to ensure that product backlog items are clearly defined, feasible, and aligned with the team's capabilities.You'll...
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Customer Experience Ambassador
4 weeks ago
Oxford, Oxfordshire, United Kingdom Nuffield Health Brentwood Full timeIn this Customer Experience Ambassador role, you'll play a vital part in creating a safe and enjoyable experience for Nuffield Health Oxfordshire FWC members.About the PositionThe successful candidate will work approximately 8 hours per week, earning a competitive salary of £25,480 (pro-rata) per annum. Two roles are available.You'll be responsible for...
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Customer Experience Coordinator
3 weeks ago
Oxford, Oxfordshire, United Kingdom CV-Library Full timeAre you looking for a career in leisure management? Do you want to work in a dynamic and fun environment where no two days are the same?Job SummaryWe are seeking an enthusiastic and motivated Customer Experience Coordinator to join our team at CV-Library. As a key member of our Leisure Centre, you will play a vital role in ensuring our customers have an...
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Customer Experience Ambassador
4 weeks ago
Oxford, Oxfordshire, United Kingdom Costa Coffee Full timeWe are seeking a highly motivated and enthusiastic individual to join our team at Costa Coffee as a Customer Experience Ambassador. As a key member of our store team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our customers.Required Skills and QualificationsTo be successful in this...