Customer Experience Director

1 day ago


Oxford, Oxfordshire, United Kingdom Card Factory Full time

Location: Headington

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We are looking for a highly skilled professional to join our team as a Customer Experience Director. In this role, you will lead the way in delivering exceptional customer experiences and driving commercial growth in our stores.

About the Role">

You will be responsible for leading store teams in the absence of the Store Manager, developing a team culture that puts the customer at the heart of everything we do, and delivering great standards and exceptional service every day.

About You">
  1. You should be able to demonstrate good leadership skills, have a positive, forward-thinking approach, and be comfortable reviewing store performance data.
  2. You should also be an engaging and enthusiastic team player who is customer centric with a passion for driving excellent service.

Estimated salary: £32,000 - £45,000 per annum (dependent on location and experience).



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