Customer Experience Director

5 hours ago


Oxford, Oxfordshire, United Kingdom Servpro Industries, Inc. Full time
Job Description: Customer Experience Director

We are looking for a skilled Customer Experience Director to join our team at Servpro Industries, Inc. As the front-line representative of our brand, you will be responsible for coordinating and performing work activities to successfully fulfill service needs and facilitate a positive customer experience.

The estimated salary for this position is $60,000 - $70,000 per year, depending on location and experience. If you have a valid driver's license, high school diploma or GED, and at least 1 year of experience in cleaning, restoration, or construction, we encourage you to apply.

Responsibilities:
• Coordinate and manage production processes to ensure quality and efficiency
• Develop and implement customer satisfaction strategies to drive business growth
• Supervise and coach restoration technicians to improve performance and productivity
• Collaborate with project managers and office staff to ensure smooth project execution

Requirements:
• Valid driver's license
• High school diploma or GED
• At least 1 year of experience in cleaning, restoration, or construction
• Strong communication and leadership skills

Skills and Physical Demands:
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Benefits:
Competitive compensation, superior benefits, and career progression are offered.

  • Oxford, Oxfordshire, United Kingdom John Lewis Partnership Full time

    Role SummaryWe are looking for a Customer Experience Director to join our team and lead our sales department. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business results through effective leadership and strategy.Key Responsibilities:Lead a high-performing sales team to achieve sales...


  • Oxford, Oxfordshire, United Kingdom Wells & Co Full time

    Located in the heart of Oxford, Wells & Co is a leading hospitality provider that offers an exceptional dining experience. As a customer-centric company, we are committed to delivering outstanding service and mouth-watering food offerings.Company OverviewWe are seeking a highly motivated and experienced Customer Experience Director - Front of House to lead...


  • Oxford, Oxfordshire, United Kingdom CT19 Full time

    Job Title: Customer Experience CoordinatorWe are seeking a highly skilled Customer Experience Coordinator to join our team at CT19. As a pioneer in mass photometry, we are revolutionizing the field of analytical instrumentation.This is an exciting opportunity for a customer-focused individual to drive exceptional customer satisfaction and loyalty. The ideal...


  • Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Oxford, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Oxford, Oxfordshire, United Kingdom Flight Club Full time

    About UsAt Flight Club, we're passionate about creating unforgettable experiences for our guests. We're looking for a skilled Receptionist to join our team in Oxford and help us deliver exceptional customer service.The RoleWe're seeking a charismatic and energetic individual who can provide a warm welcome to our customers, ensuring they feel valued and...


  • Oxford, Oxfordshire, United Kingdom Care UK Full time

    We are seeking a highly motivated and experienced Customer Relations Director to join our team at Care UK. As a key member of our sales and business development team, you will play a crucial role in driving revenue growth and achieving sales targets for our care homes.The ideal candidate will have a proven track record of success in sales and business...


  • Oxford, Oxfordshire, United Kingdom Flight Club Full time

    Flight Club is the award-winning birthplace of Social Darts and the home of unexpected, ridiculous joy.We've taken the traditional game and reinvented it for the 21st century with multiplayer games that eliminate any need for counting by reimagining games into fast-paced, exciting social experiences with action replays for ultimate bragging rights.Following...


  • Oxford, Oxfordshire, United Kingdom Flow Sports Personnel Ltd Full time

    Job TitleAssistant Centre ManagerLocationWe are looking for a highly motivated and experienced professional to join our team in London.Job SummaryWe are seeking a talented and dedicated individual to fill the role of Assistant Centre Manager. The successful candidate will be responsible for managing the day-to-day operations of our centre, ensuring that all...


  • Oxford, Oxfordshire, United Kingdom Rebellion Full time

    We are seeking a highly skilled Customer Experience Manager to join our team at Rebellion. Based in Oxford, this role will be responsible for developing and executing social media and community plans for our games, working closely with the Marketing department and Community Management team.This is an excellent opportunity to work on a variety of projects...


  • Oxford, Oxfordshire, United Kingdom L'Oréal Full time

    Unleash Your Beauty ExpertiseCome and join our prestigious team at L'Oréal as a Customer Experience Specialist. We are looking for passionate individuals who love beauty and delivering exceptional service to customers.Key Responsibilities:Host customers across our beauty play zones, creating memorable face-to-face store experiences.Develop personal...


  • Oxford, Oxfordshire, United Kingdom Flight Club Full time

    About UsFlight Club is the award-winning birthplace of Social Darts, and we're bringing the joy of this exciting game to Oxford this Autumn with a spectacular venue in Westgate.We're passionate about providing an unforgettable experience for our guests, and we're looking for a passionate Receptionist to join our team in Oxford.The JobTo be successful in this...


  • Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    **Role Overview:**We are seeking an experienced Hotel Operations Manager to lead our Housekeeping team at Warner Leisure Hotels. In this role, you will be responsible for ensuring the smooth operation of our hotel's housekeeping services and delivering exceptional customer service.**Key Responsibilities:**Lead a team of housekeeping staff to deliver...


  • Oxford, Oxfordshire, United Kingdom Eden Motor Full time

    Service Advisor Role:We are looking for a skilled and dedicated Service Advisor to join our team at Eden Motor. As a Service Advisor, you will be responsible for providing exceptional customer service and support to our customers, ensuring that they receive the highest level of service and care.Deliver high-quality customer service, responding to customer...


  • Oxford, Oxfordshire, United Kingdom Dreams Full time

    The Role:In this exciting role, you'll enjoy a competitive salary of £15,000, achievable on target earnings. On top of that, you'll benefit from an uncapped commission scheme, which recognizes and rewards your hard work and dedication. You'll also enjoy amazing staff discounts on Dreams products, as well as hundreds of other brands, including restaurants,...


  • Oxford, Oxfordshire, United Kingdom Flight Club Full time

    Join Our Dynamic Team and Create Unforgettable MomentsAt Flight Club, we're passionate about providing an unparalleled Social Darts experience. As a Floor Server, you'll play a vital role in bringing our vision to life, ensuring every guest leaves with a memorable experience.We're seeking charismatic and outgoing individuals who can connect with our...


  • Oxford, Oxfordshire, United Kingdom Vodafone Full time

    Location: TamworthSalary: £12 per hour + uncapped bonusHours: 20 hours per weekAre you looking for a career in retail with a dynamic and growing company? Vodafone Partner stores are independent franchises that provide a unique opportunity to develop and contribute to a local business.What will you be doing?You will interact directly with customers,...


  • Oxford, Oxfordshire, United Kingdom L'Oréal Full time

    Customer Experience AmbassadorEn L'Oréal, buscamos a un Customer Experience Ambassador apasionado por la belleza y la atención al cliente. Como Customer Experience Ambassador, serás el rostro de nuestra marca en nuestras tiendas, donde te encargará de ofrecer experiencias de compra inolvidables a nuestros clientes. Desarrollarás conexiones personales...


  • Oxford, Oxfordshire, United Kingdom Splendid Hospitality Group Full time

    At Splendid Hospitality Group, we're looking for a talented individual to join our team as a Customer Experience Ambassador. This exciting role offers the opportunity to work in various areas of the hotel, including the reception, bar, kitchen, and restaurant.Company OverviewWe strive to create memorable guest experiences and provide a friendly and...


  • Oxford, Oxfordshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a Senior Customer Experience Manager to lead our customer experience team and drive excellence in customer service. As a key member of our leadership team, you will be responsible for setting the direction of travel for customer experience initiatives and leading a team of managers to deliver exceptional customer experiences.Main...

  • Product Director

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom VoCoVo Full time

    Product Director RoleAbout the RoleVoCoVo is seeking an experienced Product Director to join our team. As a Product Director, you will be responsible for defining and executing the product vision and strategy that drives business growth and customer satisfaction.Key ResponsibilitiesDevelop and maintain a deep understanding of customer needs and market...