Customer Experience Lead
1 month ago
Assistant Centre Manager
LocationWe are looking for a highly motivated and experienced professional to join our team in London.
Job SummaryWe are seeking a talented and dedicated individual to fill the role of Assistant Centre Manager. The successful candidate will be responsible for managing the day-to-day operations of our centre, ensuring that all activities are carried out efficiently and effectively.
Key Responsibilities- Manage the centre's operations, including staff supervision and customer service
- Develop and implement strategies to improve customer satisfaction and centre performance
- Monitor and report on centre performance, identifying areas for improvement
- Collaborate with other departments to achieve business objectives
To be successful in this role, you will need:
- A minimum of 12 months' experience in a management role, preferably in a fast-paced customer-facing environment
- Excellent leadership and communication skills
- The ability to work independently and as part of a team
- A passion for delivering exceptional customer service
We offer a competitive salary package, including a guaranteed annual bonus and a comprehensive benefits package.
Estimated Salary: £30,000 - £40,000 per annum, depending on experience.
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