Customer Experience Lead

2 days ago


Oxford, Oxfordshire, United Kingdom Intelligent People Full time
Senior Product Manager Job Role

Intelligent People is looking for an experienced Senior Product Owner/Product Manager to drive our product strategy and development. As a key member of our team, you will be responsible for developing and executing a product strategy, prioritizing user experience, and collaborating across teams to deliver high-quality products.

Key Responsibilities
  • Develop and execute a product strategy that aligns with business objectives.
  • Prioritize features and functionality based on customer needs and market trends.
  • Collaborate with cross-functional teams to design and deliver products.
  • Own the product backlog and work closely with the development team.

Requirements
  • Minimum 3-4 years of experience in product management and delivery.
  • Proven track record of successfully implementing a product.
  • Strong collaboration and leadership skills.

Compensation and Benefits
  • A competitive salary of £100,000 - £130,000 per annum, depending on experience.
  • The opportunity to work on a challenging project with a market-leading ISV.
  • A dynamic and fast-paced environment with great career development prospects.
  • A hybrid role with 2 days per week in South Oxfordshire.


  • Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    **Role Overview:**We are seeking an experienced Hotel Operations Manager to lead our Housekeeping team at Warner Leisure Hotels. In this role, you will be responsible for ensuring the smooth operation of our hotel's housekeeping services and delivering exceptional customer service.**Key Responsibilities:**Lead a team of housekeeping staff to deliver...


  • Oxford, Oxfordshire, United Kingdom Beefeater Full time

    Join Our TeamWe are seeking a highly motivated and experienced Restaurant Supervisor to join our team at The Longwall Beefeater in Oxford.As a key member of the team, you will be responsible for ensuring that our customers receive exceptional service and that our restaurant operates efficiently.Key Accountabilities:Customer Service: Deliver exceptional...


  • Oxford, Oxfordshire, United Kingdom Flow Sports Personnel Ltd Full time

    Job TitleAssistant Centre ManagerLocationWe are looking for a highly motivated and experienced professional to join our team in London.Job SummaryWe are seeking a talented and dedicated individual to fill the role of Assistant Centre Manager. The successful candidate will be responsible for managing the day-to-day operations of our centre, ensuring that all...


  • Oxford, Oxfordshire, United Kingdom Sevenoaks Sound and Vision Full time £31,000

    Sevenoaks Sound and Vision: Where Passion Meets InnovationWe are a family-owned business with over 50 years of experience in providing expert advice and premium home entertainment products. Our commitment to excellence has earned us a reputation as one of the largest independent Hi-Fi and Home Cinema retailers in the UK.As a Store Manager, you will be part...


  • Oxford, Oxfordshire, United Kingdom Flow Sports Personnel Ltd Full time

    Centre Manager OpportunityWe are seeking an experienced and results-driven Assistant Bowling Centre Manager to join our team at Flow Sports Personnel Ltd.As a key member of our management team, you will be responsible for driving centre performance, managing staff, and delivering exceptional customer experiences.Key Accountabilities:Driving centre...


  • Oxford, Oxfordshire, United Kingdom John Lewis Partnership Full time

    Role SummaryWe are looking for a Customer Experience Director to join our team and lead our sales department. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business results through effective leadership and strategy.Key Responsibilities:Lead a high-performing sales team to achieve sales...


  • Oxford, Oxfordshire, United Kingdom John Lewis & Partners Full time

    Job Title: Customer Experience LeaderWe are seeking a highly motivated and experienced Customer Experience Leader to join our team at John Lewis & Partners in Oxford.About the Role:The successful candidate will be responsible for developing and implementing strategies that improve customer experience and drive business growth.You will work closely with the...


  • Oxford, Oxfordshire, United Kingdom CV-Library Full time

    Overview">Hampers is a leading provider of gift hampers, dedicated to bringing wholehearted togetherness to gifting. We are passionate about delivering exceptional customer experiences and seeking a talented Service Delivery Professional to join our team.


  • Oxford, Oxfordshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a Senior Customer Experience Manager to lead our customer experience team and drive excellence in customer service. As a key member of our leadership team, you will be responsible for setting the direction of travel for customer experience initiatives and leading a team of managers to deliver exceptional customer experiences.Main...


  • Oxford, Oxfordshire, United Kingdom Chartwells - Universities Careers Full time

    About Chartwells - UniversitiesWe're a leading provider of catering and support services to the education sector, with a reputation for excellence and innovation. Our mission is to provide high-quality catering and support services that exceed our customers' expectations.About the RoleWe're seeking a Customer Experience Specialist who will be the face of our...


  • Oxford, Oxfordshire, United Kingdom Signet Jewelers Ltd. Full time

    Your Career JourneyAs a Sales Team Lead at Signet Jewelers Ltd., you'll embark on a rewarding career journey that combines sales, customer service, and leadership. You'll have the opportunity to develop your skills and knowledge, working closely with our experienced management team. With a focus on flexibility and work-life balance, you'll be able to grow...


  • Oxford, Oxfordshire, United Kingdom Chartwells - Universities Full time

    Job DescriptionWe are seeking a skilled and enthusiastic individual to join our team as a Catering Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to the success of our catering operations.Key Responsibilities:Preparing high-quality food that delights our clients and...


  • Oxford, Oxfordshire, United Kingdom GAP Group LTD Full time

    About the OpportunityGAP Group LTD is seeking a talented and customer-centric Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will play a key role in driving our business' success by building strong relationships with customers, understanding their hire needs, and ensuring we meet them.You will be responsible for...


  • Oxford, Oxfordshire, United Kingdom Trinity Fire & Security Systems Full time

    At Trinity Fire & Security Systems, we're looking for exceptional individuals to fill the role of Customer Experience Representative. As a key member of our team, you'll be responsible for delivering an outstanding customer experience through proactive engagement and timely responses.Key responsibilities will include:Providing professional service to...


  • Oxford, Oxfordshire, United Kingdom Compass UK & Ireland Careers Full time

    Compass UK & Ireland Careers is seeking a Customer Experience Specialist to join our dynamic and supportive team environment. As a Hospitality Assistant, you will be responsible for delivering exceptional customer service to university clients on a permanent casual basis.You will take initiative and make decisions that benefit our customers, ensuring they...


  • Oxford, Oxfordshire, United Kingdom KPI People Full time

    Job Title: Customer Experience AdvocateWe are seeking a charismatic and results-driven Customer Experience Advocate to join our team at KPI People. As a key member of our Aftersales department, you will be responsible for delivering exceptional customer experiences and driving business growth through excellent service and support.Key Responsibilities:Develop...


  • Oxford, Oxfordshire, United Kingdom TripAdvisor LLC Full time

    TripAdvisor LLC is seeking a Global Customer Experience Manager to lead our customer service operations. As a seasoned professional with a passion for delivering exceptional customer experiences, you'll play a key role in shaping our customer service strategy and driving business growth.">About the RoleWe're looking for a highly experienced customer service...


  • Oxford, Oxfordshire, United Kingdom SCHMIDT Full time

    In this role, you will be responsible for supporting the day-to-day activities of our showroom. As a Customer Experience Specialist, you will work closely with customers, suppliers, and internal teams to provide a positive and memorable experience.A strong understanding of store operations and excellent communication skills are essential for success in this...


  • Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Oxford, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Oxford, Oxfordshire, United Kingdom Unite Students Full time

    The RoleUnite Students is seeking a Customer Experience Team Member to enrich lives with meaningful interactions and make a real impact. As a key member of our team, you will be celebrated for being your true, talented self and flourish in a friendly, inspiring environment.Key Responsibilities:Provide a welcoming front of house reception service to our...