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Customer Experience Advocate

2 months ago

Oxford, Oxfordshire, United Kingdom Unite Students Full time
The Role

Unite Students is seeking a Customer Experience Team Member to enrich lives with meaningful interactions and make a real impact. As a key member of our team, you will be celebrated for being your true, talented self and flourish in a friendly, inspiring environment.

Key Responsibilities:

  • Provide a welcoming front of house reception service to our students.
  • Conduct flat viewings, inspections, and lead sales conversations to meet student needs.
  • Plan and run events for our students to foster a sense of community.

What We're Looking For:

  • A caring, warm person with a positive attitude who can build rapport with students.
  • An excellent communicator who can answer student questions and provide support.
  • Someone with great time management and organisational skills to handle multiple tasks.

What You'll Get in Return:

  • A discretionary annual bonus to share in the company's success.
  • 25 days' paid holiday and an annual holiday buying scheme.
  • A generous pension scheme with employer contributions.
  • Various benefits to support your health and wellbeing.
  • Enhanced Family Leave including 18 weeks full pay for birthing parents.