Equine Office Administrator

3 days ago


Newbury, West Berkshire, United Kingdom VC Evidensia UK Full time

The Donnington Grove Veterinary Group, a busy Equine Hospital in Newbury, Berkshire, is seeking an additional Equine Secretary to join their existing team.

This role involves responding to and managing incoming telephone inquiries, scheduling client appointments, and overseeing the appointment diary. The successful candidate will also be responsible for processing client payments, managing patient admissions and onboarding, preparing cost estimates for services, handling client correspondence, and coordinating referrals.

As an Equine Secretary at Donnington Grove Veterinary Group, you will work well under pressure, be a team player, and enjoy working in a fast-paced environment. A confident and friendly telephone manner is essential, as many client interactions are telephone-based. Excellent equine knowledge is also required, as you will be answering emergency phone calls. Full training will be provided for the role, but you will need to be competent in Microsoft Office and Outlook.


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