Equine Secretary Professional

3 weeks ago


Newbury, West Berkshire, United Kingdom VC Evidensia UK Full time

Job Title: Equine Secretary Professional

Job Description:

We are seeking an additional professional to join our existing team in a busy Equine Office. Key responsibilities include responding to and managing incoming telephone inquiries, scheduling client appointments while overseeing and maintaining the appointment diary. Additional duties extend to processing client payments, managing patient admissions and onboarding, preparing cost estimates for services, handling client correspondence, and coordinating referrals.

About Us: Donnington Grove Veterinary Group is a thriving Equine Hospital based in Newbury Berkshire. Our main hospital has RCVS Tier 3 hospital status, located in a beautiful area with easy access to London. The role involves working in a fast-paced environment, utilizing excellent equine knowledge and providing confident and friendly telephone manner.

About You: We require someone who can work well under pressure, is a team player, and enjoys working in a dynamic setting. Excellent communication skills are essential as many client interactions are telephone-based. Full training will be provided; however, you will need to be competent in Microsoft Office and Outlook.

What We Offer: A competitive salary of £25,000 - £30,000 per annum, plus benefits including 6.6 weeks annual leave, enhanced family-friendly policies, cycle to work scheme, initiatives focused on employee wellbeing, non-accidental injury support, learning and development opportunities, and Pawsome Benefits reward gateway.


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