Hospital Administrator

1 week ago


Newbury, West Berkshire, United Kingdom VC Evidensia UK Full time
About the Job

We are seeking an experienced Equine Secretary to join our busy Equine Office at Donnington Grove Veterinary Group in Newbury. As a key member of our team, you will play a vital role in providing exceptional customer service to our clients and their horses.

Your responsibilities will include responding to and managing incoming telephone inquiries, scheduling client appointments, and maintaining accurate records. You will also be responsible for processing client payments, preparing cost estimates for services, and coordinating referrals.

To succeed in this role, you will need to possess excellent communication skills, a confident telephone manner, and a passion for delivering exceptional customer service. You should be proficient in Microsoft Office and Outlook, with a strong understanding of equine care and procedures.

Key Responsibilities
  • Manage incoming telephone inquiries and schedule client appointments
  • Maintain accurate records and process client payments
  • Prepare cost estimates for services and coordinate referrals
  • Assist with administrative tasks as required


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