Equine Secretary
3 weeks ago
We are seeking a highly skilled Equine Secretary to join our dynamic team at Donnington Grove Veterinary Group in Newbury, Berkshire. This is a full-time position offering a competitive salary and excellent benefits package.
As an Equine Secretary, you will be responsible for managing incoming telephone inquiries, scheduling client appointments, and maintaining accurate records. You will also oversee patient admissions, process client payments, and prepare cost estimates for services.
Our ideal candidate will have excellent communication skills, a confident telephone manner, and a passion for delivering exceptional customer service. You will need to be proficient in Microsoft Office and Outlook, with a strong understanding of equine care and procedures.
The successful candidate will work collaboratively with our veterinary team to provide a high-quality patient experience. You will also be responsible for coordinating referrals, handling client correspondence, and assisting with administrative tasks as required.
What We Offer- Competitive annual salary: £25,000 - £30,000 depending on experience
- 6.6 weeks' annual leave + additional birthday leave
- Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
- Cycle to work scheme and initiatives focused on employee wellbeing
- Non-accidental injury support and learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
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