Customer Service Representative

1 day ago


Newbury, West Berkshire, United Kingdom Office Angels Full time
Job Overview

The Customer Service Administrator plays a pivotal role in ensuring exceptional customer service at Office Angels. As the primary point of contact, this individual will handle inquiries, resolve issues, and provide timely support to customers.

This role is ideal for an organized and communicative professional who can thrive in a fast-paced office environment.

Main Responsibilities
  • Manage customer interactions through various communication channels.
  • Process orders, invoices, and credit notes with precision and efficiency.
  • Address customer complaints and concerns in a professional and courteous manner, escalating issues when necessary.
  • Maintain accurate records and reports to ensure seamless operations.
Benefits and Growth Opportunities
  • Opportunities for career advancement and professional growth within the company.
  • A comprehensive pension scheme and health benefits package.
  • A robust training program to support ongoing development and skills enhancement.


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