Customer Service Representative
1 day ago
Job Title: Customer Service Administrator
Industry: Manufacturing
Location: Newbury, Hampshire
Salary Range: £30,000-£35,000 per annum
We are seeking a highly skilled and experienced customer service professional to join our dynamic team in the manufacturing industry.
About the Role:
- To take orders over the phone or via email, ensuring accurate and timely processing of customer requests.
- To maintain accurate records of customer interactions, including invoicing and credit notes.
- To provide exceptional customer service, responding to enquiries, resolving queries and addressing complaints in a professional and courteous manner.
- To escalate any unresolved issues to management for prompt attention.
The Perfect Candidate:
- A motivated individual with excellent communication skills.
- An ability to work well under pressure and meet deadlines.
- Strong problem-solving skills with attention to detail.
- Proficiency in computer software applications, including Microsoft Office.
Benefits Package:
- Career progression opportunities within the company.
- A comprehensive pension scheme.
- A health scheme providing access to medical benefits.
- A robust training program to support personal and professional development.
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