Customer Service Administrator Assistant

2 days ago


Newbury, West Berkshire, United Kingdom Office Angels Full time

Job Overview:

We are seeking a skilled Customer Service Administrator to join our dynamic team in the manufacturing industry. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving complaints in a professional and caring manner.

Salary: £30,000-£35,000 per annum

About the Role:

This is a busy office-based position that requires strong communication and problem-solving skills. The day-to-day duties will involve taking orders over the phone or email, invoicing goods and services, and ensuring customer complaints are escalated to management.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, or in-person
  • Process orders and invoices accurately and efficiently
  • Resolve customer complaints and queries in a professional and timely manner

Benefits:

  • Career progression opportunities
  • Pension scheme
  • Health scheme
  • Strong training program


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