Customer Service Administrator Assistant
2 days ago
Job Overview:
We are seeking a skilled Customer Service Administrator to join our dynamic team in the manufacturing industry. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving complaints in a professional and caring manner.
Salary: £30,000-£35,000 per annum
About the Role:
This is a busy office-based position that requires strong communication and problem-solving skills. The day-to-day duties will involve taking orders over the phone or email, invoicing goods and services, and ensuring customer complaints are escalated to management.
Key Responsibilities:
- Provide exceptional customer service via phone, email, or in-person
- Process orders and invoices accurately and efficiently
- Resolve customer complaints and queries in a professional and timely manner
Benefits:
- Career progression opportunities
- Pension scheme
- Health scheme
- Strong training program
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