Customer Service Representative

9 hours ago

Peterborough, Peterborough, United Kingdom Welcome Break Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Team Member at Welcome Break. As a Team Member, you will be part of a world-class team that provides exceptional customer service and ensures a seamless experience for our customers.

Key Responsibilities

  • Provide excellent customer service and respond to customer queries in a professional and courteous manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to enhance skills and knowledge
  • Contribute to maintaining a clean and safe working environment
  • Adhere to company policies and procedures

What We Offer

  • A competitive hourly rate of up to £11.60
  • £1 meals and free coffee, tea, and fizzy drinks during shifts
  • Flexible working patterns to suit your lifestyle, including seasonal hours
  • Immediate start in customer service roles and overtime opportunities
  • Employee discounts at various retailers, including KFC, Burger King, and Starbucks
  • My Welcome Break discounts - savings at hundreds of retailers
  • Bonus and incentive schemes
  • Career progression opportunities through training and development programs
  • Holiday entitlement that increases with service
  • Cycle to work scheme
  • Free onsite parking
  • Uniform provided

About Welcome Break

Welcome Break is a leading motorway service operator with 59 service areas and 31 hotels across the UK. We pride ourselves on providing a welcoming and inclusive environment for our customers and employees alike. If you share our values and passion for great customer service, your career could be made at Welcome Break.

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