Customer Service Representative
2 days ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Travelex. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide excellent customer service and support to our clients
- Work collaboratively with our team to achieve customer satisfaction and resolution
- Stay up-to-date with company policies and procedures to ensure compliance
- Identify and escalate complex issues to senior team members as needed
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to work collaboratively as part of a team
- High school diploma or equivalent required; degree in a related field preferred
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About Travelex:
Travelex is a leading provider of foreign exchange services, with a global presence and a reputation for excellence. We are committed to delivering exceptional customer service and providing innovative solutions to our clients.
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