Customer Service Representative
19 hours ago
About the Role:
We are seeking a skilled Customer Service Representative to join our team at Diligenta. As a Complaint Handler, you will play a vital role in ensuring our customers receive exceptional service and support.
Key Responsibilities:
- Respond to customer complaints in a timely and professional manner
- Provide solutions to customer issues and concerns
- Work collaboratively with internal teams to resolve customer complaints
- Meet or exceed customer satisfaction targets
Requirements:
- Strong customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Good PC skills and knowledge of Microsoft Office
What We Offer:
- Competitive salary and benefits package
- Opportunities for career development and growth
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About Diligenta:
Diligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We deliver exceptional customer service to customers on behalf of well-known brands and are committed to creating an inclusive environment for all employees.
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