Customer Experience Manager

3 weeks ago


City of London, United Kingdom Redway HR Full time
Job Summary:
Redway HR is looking for a seasoned Visitor Operations Supervisor to manage our visitor services team. As a key figure in our organization, you will be responsible for ensuring the smooth operation of our visitor floor, including roster scheduling and coaching/training staff members.

The successful candidate will have:
  • a proven track record of delivering exceptional customer experience
  • demonstrable experience in coaching and training staff
  • excellent communication and interpersonal skills
  • good initiative and problem-solving skills

Compensation:
The salary for this position is £34,617 per annum, plus benefits including 33 days' holiday allowance, pension scheme with up to 7.5% employer contribution, life assurance, and employee assistance programme. We strive to create a supportive work environment that values our employees' contributions and well-being.

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