Customer Experience Specialist
4 days ago
We are seeking a highly motivated Customer Experience Specialist to join our talented team at Walker & Sloan Ltd, a Certified B Corp. The ideal candidate will have exceptional customer experience skills and the ability to deliver data-driven marketing solutions.
The Customer Experience Specialist will be responsible for developing strategies, planning content, segmenting data, deploying campaigns, and analyzing results. They will work closely with the Head of Customer Experience to ensure timely, error-free campaign delivery aligned with client goals.
The successful candidate will also mentor Junior CRM and CX Executives, develop cutting-edge strategies, and refine tools like Mailchimp, HubSpot, Klaviyo, and Dotdigital.
About the Role:- Taking ownership of end-to-end campaign management across channels such as email, SMS, and CRM automation.
- Developing strategies to drive customer engagement and retention.
- Collaborating with cross-functional teams to align campaigns with business objectives.
- Mentoring junior team members to improve their skills and knowledge.
- A competitive salary up to £70,000 depending on experience.
- Flexible and hybrid working arrangements.
- An excellent range of benefits.
- Access to valuable training programs and external events.
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Customer Experience Specialist
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full timeWe are a leading provider of innovative solutions, and we're seeking a talented Customer Experience Specialist to join our team in Solihull. This role involves overseeing customer relationships, identifying upselling opportunities, and providing exceptional customer care.The ideal candidate will have 3+ years of experience in customer-facing roles,...
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Guest Experience Specialist
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London, Greater London, United Kingdom Guest Experience Full time**About Us:**Meliá Hotels is a leading global hospitality company with a rich history of delivering exceptional guest experiences. Our commitment to excellence drives us to continuously improve and innovate, ensuring that our guests feel valued and cared for throughout their stay.Estimated Salary: €28,000 - €38,000 per annum, depending on location and...
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Technical Support Specialist
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City of Edinburgh, United Kingdom Eden Scott Full timeTechnical Support & Customer Success Specialist Full-time, Permanent Edinburgh City Centre (Hybrid) Competitive Salary Joining a Customer Success team as a Technical Support Specialist you will be act as the main point of contact between clients & the greater business.This fantastic opportunity is with one of Scotland's most innovative tech companies & a...
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Customer Experience Specialist
4 days ago
Isle of Wight, United Kingdom Utilita Energy Full timeJob Title: Customer Experience SpecialistWe are seeking an experienced and customer-focused individual to join our team in the Isle of Wight Retail Hub. As a Customer Experience Specialist, you will be responsible for ensuring that our customers receive the highest level of service, interacting with them through face-to-face, telephony, and live chat.The...
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Expert ServiceNow Customer Experience Architect
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London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeUnlocking Customer Success with ServiceNowKonversational, the leading experts in ServiceNow customer workflows, seeks a seasoned Principal Technical Consultant to spearhead customer success initiatives.As a key member of our team, you will leverage your technical expertise to deliver tailored ServiceNow solutions that drive business outcomes and exceed...
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Customer Experience Specialist
2 months ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the UK.Key Responsibilities:Respond to customer inquiries and resolve issues promptly.Provide product and service information to customers.Process customer orders and manage account details.Document customer interactions and follow-up...
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Customer Experience Specialist
7 months ago
Isle Of Man, United Kingdom CoinCorner Full timeWe’re looking for a Customer Experience Specialist to join our team. We’re looking for someone who is passionate about helping our customers and always willing to go that extra mile to make our customers smile! **Responsibilities**: - Work with other departments to identify customers to send personalised gifts to. e.g. Support, Marketing, Business...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Marks and Spencer Full timeMarks and Spencer is seeking a Customer Experience Specialist to join their team. As a Customer Experience Specialist, you will be responsible for ensuring that customers have an exceptional shopping experience and that our stores meet the highest standards of quality and service.The estimated salary for this role is £24,000 - £27,000 per year, depending...
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Customer Experience Specialist
7 days ago
London, Greater London, United Kingdom Zahnarztpraxis Berchtesgaden Full timeCustomer Experience SpecialistWe are looking for a skilled and enthusiastic Customer Experience Specialist to join our team at Benugo, a leading café operator based in the prestigious Deloitte offices. As a Customer Experience Specialist, you will play a key role in delivering exceptional customer experiences and ensuring that our customers receive the...
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Customer Experience Specialist
4 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full timeAt PayPoint Group, we are seeking a skilled Customer Experience Specialist to join our team. This is a part-time, fixed-term contract position that offers the opportunity to work with our customers and provide exceptional service.The successful candidate will have excellent customer service skills, experience with Microsoft products, and the ability to work...
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Customer Experience Specialist
4 days ago
London, Greater London, United Kingdom CALZEDONIA GROUP Full timeWe are looking for a highly motivated and experienced Customer Experience Specialist to join our team at Calzedonia Group.About the RoleAs a Customer Experience Specialist, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Provide exceptional customer service and support.Assist with...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Selfridges Full timeAbout the JobWe are seeking a highly skilled Customer Experience Specialist to join our team at Selfridges. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences through expert product knowledge, excellent communication skills, and a passion for exceeding customer expectations.Main ResponsibilitiesYou...
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Customer Experience Specialist
6 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their Toyota Bromley Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a **Customer...
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Customer Experience Specialist
7 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Toyota Sidcup **Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
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Customer Experience Specialist
7 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Lexus Edgware** Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
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Customer Experience Specialist
7 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Toyota Enfield **Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
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Customer Experience Specialist
7 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Toyota Edgware **Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
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Customer Experience Specialist
7 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Toyota Enfield **Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
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Customer Experience Specialist
7 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Toyota Sidcup **Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Daniel Owen Ltd. Full timeCustomer Experience SpecialistWe are looking for a Customer Experience Specialist to join our team at Daniel Owen Ltd. in Northampton.The ideal candidate will be responsible for delivering a full customer care service to the project, focusing on the customer journey with excellent communication.Key responsibilities include:Anticipating customers' needs to...