Customer Experience Specialist

2 months ago


Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the UK.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues promptly.
  • Provide product and service information to customers.
  • Process customer orders and manage account details.
  • Document customer interactions and follow-up tasks.
  • Collaborate with other teams to ensure customer satisfaction.
  • Support administrative tasks as needed.

Requirements:

  • Previous experience in customer service is preferred.
  • Strong communication and problem-solving skills.
  • Ability to handle multiple customer queries efficiently.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work independently and as part of a team.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


  • Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time

    At PayPoint Group, we are seeking a skilled Customer Experience Specialist to join our team. This is a part-time, fixed-term contract position that offers the opportunity to work with our customers and provide exceptional service.The successful candidate will have excellent customer service skills, experience with Microsoft products, and the ability to work...


  • Welwyn Garden City, Hertfordshire, United Kingdom Johnsons Cleaners UK Limited Full time

    Job Overview:We're seeking an expert sewer and alteration specialist to join our team as a Tailoring Services Specialist. This is an exciting opportunity to provide high-quality tailoring services and deliver exceptional customer experiences in a branch-based role.Your Key Responsibilities:Offer tailored services to customers, including fittings and...


  • Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Welwyn Garden City, UK.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information,...


  • Welwyn Garden City, Hertfordshire, United Kingdom Performance Resourcing Full time

    Service Advisor PositionWe are looking for an experienced Service Advisor to join our team based near Cambridge. As a Service Advisor, you will play a crucial role in maintaining the high standards that our customers expect.Key Tasks:Welcome and assist customers in a courteous mannerAccurately record vehicle details and service requirementsCommunicate and...


  • Welwyn Garden City, Hertfordshire, United Kingdom Tesco Partners Full time

    Job Title: Brand Experience Specialist**About the Role**We are seeking a highly skilled and experienced Brand Experience Specialist to join our team at Tesco Partners. In this role, you will be responsible for creating drawings to showcase product placement on shelves, building displays for our own label, and engaging with customers in the Republic of...


  • Welwyn Garden City, Hertfordshire, United Kingdom New Look Full time

    As a retail customer success coach at New Look, you'll play a vital role in driving sales growth through effective customer engagement strategies.You'll collaborate with management to develop and implement personalized marketing campaigns, leveraging your understanding of customer behavior and preferences.This is an exciting opportunity to join our dynamic...


  • Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full time

    We are looking for a Customer Experience Strategist to join our team at Tesco. As a key member of our marketing department, you will play a crucial role in developing and implementing strategies that drive customer engagement and loyalty.The ideal candidate will have a deep understanding of customer behavior and preferences, as well as excellent...


  • Welwyn Garden City, Hertfordshire, United Kingdom Tesco Partners Full time

    **Job Title:** Head of Customer ExperienceThis exciting role offers the opportunity to shape the customer experience at Tesco Partners by developing and implementing effective marketing strategies that drive engagement and loyalty. As a senior marketer, you will be responsible for creating and executing campaigns that meet business objectives and exceed...


  • Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Welwyn Garden City, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Welwyn Garden City, Hertfordshire, United Kingdom ENGINEERINGUK Full time

    At Tesco, we're committed to serving our customers, communities, and planet a little better every day. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move. We believe in acting as a responsible and sustainable business for all stakeholders.About the roleWe're looking for a talented individual to join our...


  • Welwyn Garden City, Hertfordshire, United Kingdom This is an IT support group Full time

    About UsTesco Mobile is a unique joint venture between VMO2 and Tesco, launched in 2003. We have over 5 million customers and are award-winning, with a can-do attitude and agile methodologies.We celebrate diversity, recognizing its value in helping us care for human connection and drive growth through teamwork.Our goal is to deliver exceptional customer...


  • Welwyn Garden City, Hertfordshire, United Kingdom ENGINEERINGUK Full time

    Job SummaryWe are seeking a Customer Journey Specialist to join our team. The successful candidate will be responsible for designing and delivering exceptional customer experiences that drive loyalty and retention.The ideal candidate will have a strong background in customer experience and marketing, with a proven track record of success in creating...

  • Transformation Lead

    2 weeks ago


    Welwyn Garden City, Hertfordshire, United Kingdom Welwyn Hatfield Full time

    Welcome to an exciting opportunity to shape the future of customer service at Welwyn Hatfield. As a Strategic Project Manager, you will play a key role in driving transformational change and improving complaints performance. Your leadership and management skills will be crucial in bringing together people, technology, and processes to deliver exceptional...


  • Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in Welwyn Garden City, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock...


  • Welwyn Garden City, Hertfordshire, United Kingdom Jo Malone London Full time

    Sales and Customer Experience DirectorWe are seeking an experienced Sales and Customer Experience Director to lead our Jo Malone London team. This role is responsible for driving sales growth, delivering exceptional customer service, and developing a high-performing team.The ideal candidate will have proven retail management experience, preferably in the...


  • Welwyn Garden City, Hertfordshire, United Kingdom Tag Full time

    About the Job:We're looking for a talented Brand Experience Specialist to help us deliver personalized, omnichannel content in real-time and at-scale for our clients. As a key member of our team, you'll be responsible for developing creative design solutions that drive business results.Key Responsibilities:Develop and implement design strategies that align...


  • Welwyn Garden City, Hertfordshire, United Kingdom Smart10Ltd Full time

    Job Description\We are looking for an experienced Utility Customer Support Specialist to join our team at Smart10Ltd. The ideal candidate will have a proven track record of providing exceptional customer service, analyzing data to identify areas for improvement, and implementing solutions.\Key Responsibilities\\Provide exceptional customer service to meet...


  • Welwyn Garden City, Hertfordshire, United Kingdom Performance Resourcing Full time

    Career Opportunity:We invite applications from experienced Service Advisors seeking their next career move. As part of our dynamic team, you will play a pivotal role in maintaining high standards of customer service and satisfaction.Your Key Duties:Welcome and assist customers in a friendly and efficient mannerLog accurate vehicle details and service...


  • Welwyn Garden City, Hertfordshire, United Kingdom Social Pub And Kitchen - Stonegate Group Full time

    Key Responsibilities:Promote great beer, cocktails, and sportCollaborate with management to deliver a visionEngage confidently with guestsThe estimated salary for this position is £28,000 - £35,000 per annum, depending on experience and qualifications.We offer a dynamic and supportive work environment, with opportunities for professional growth and...


  • Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time

    Job Title: Fixed Term Customer Support SpecialistAt PayPoint Group, we're committed to delivering exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in achieving this goal. Working in a Contact Centre, you'll provide solutions to customer issues, resolve challenging conversations, and build strong relationships with our...