Customer Experience Specialist

4 weeks ago


Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the UK.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues promptly.
  • Provide product and service information to customers.
  • Process customer orders and manage account details.
  • Document customer interactions and follow-up tasks.
  • Collaborate with other teams to ensure customer satisfaction.
  • Support administrative tasks as needed.

Requirements:

  • Previous experience in customer service is preferred.
  • Strong communication and problem-solving skills.
  • Ability to handle multiple customer queries efficiently.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work independently and as part of a team.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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