Customer Experience Ambassador

1 day ago


Welwyn Garden City, Hertfordshire, United Kingdom ENGINEERINGUK Full time

At Tesco, we're committed to serving our customers, communities, and planet a little better every day. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move. We believe in acting as a responsible and sustainable business for all stakeholders.

About the role

We're looking for a talented individual to join our team as a Customer Care Colleague in Welwyn Garden City Express. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and ensuring our customers leave the store with a positive experience.

Estimated salary: £12 per hour (plus benefits). Guaranteed hours: 16 hours per week (minimum), with opportunities for flexibility to suit your lifestyle. Shifts will be scheduled within our availability windows, giving you 3 weeks' notice of exactly when your shifts will be.

The successful candidate will have a passion for delivering great service, greeting customers with a smile, and serving them with pride. You'll need to take the initiative and make decisions that are right for our customers, work well within a team, and communicate openly with others. A strong rapport-builder, you'll be able to build relationships with colleagues and create a team spirit that drives success.

This is an exciting opportunity to join our dynamic team and contribute to the success of Tesco. If you're passionate about delivering excellent customer service and are motivated to succeed, we'd love to hear from you.

Job description

Company overview: At Tesco, we're dedicated to providing an outstanding shopping experience for our customers. We strive to deliver this through our commitment to quality, value, and innovation.

Salary: Estimated salary: £12 per hour (plus benefits).

Job description: As a Customer Care Colleague, you'll be responsible for delivering exceptional customer service, building strong relationships with customers, and contributing to the overall success of our store team.

Required skills and qualifications: A passion for delivering great service, a strong ability to build rapport with customers, and excellent communication skills are essential for this role. You'll also need to be flexible, able to work well within a team, and willing to learn and develop new skills.

Benefits: As a Tesco colleague, you'll enjoy a range of benefits, including guaranteed hours, flexible working options, and competitive pay rates. You'll also receive training and development opportunities to help you grow and succeed in your career.

Others: We're proud to be a Disability Confident Leader and committed to providing a fully inclusive and accessible recruitment process. Please note that we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles.



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