Customer Success Ambassador

1 week ago


Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full time
About Us

At Tesco, we're committed to making a positive impact on our customers, communities, and the planet. Our vision is to become every customer's favourite way to shop, whether they're at home or on the move.

Salary: £15,000 - £20,000 per annum (pro-rata for part-time roles)

We offer a competitive salary package that includes a base salary range of £15,000-£20,000 per annum, with opportunities for progression and growth within the company.

Job Description

We're looking for talented individuals to join our Customer Internship Programme, which offers real-life experience in Customer-facing roles. You'll have the opportunity to work with our diverse teams, develop new skills, and gain knowledge of how customer data and insight fuel decision-making.

Your primary responsibilities will include:

  • Providing exceptional customer service and support to our customers
  • Assisting with marketing campaigns and promotional activities
  • Developing and maintaining relationships with colleagues and suppliers
Required Skills and Qualifications

To be successful in this role, you'll need:

  • A strong passion for delivering excellent customer service
  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment
  • Able to adapt quickly to changing priorities and deadlines
Benefits

We offer a comprehensive benefits package that includes:

  • 25 days annual leave, plus bank holidays and a personal day
  • A buy holiday salary sacrifice scheme
  • A retirement savings plan with employer matching contributions
  • Life assurance and disability insurance
  • Access to our colleague networks and diversity initiatives
Why Choose Us?

We're proud to be an inclusive and diverse workplace where everyone can thrive. We offer a range of flexible working options, including remote work arrangements, to help you balance your work and personal life. Our commitment to sustainability and social responsibility means you'll be part of a business that truly cares about making a difference.



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